Reconnecting Your Integrations After a Lost Connection
Sometimes your calendar connection may be lost, but don't worry - this is completely normal and not your fault or a problem with meetergo. This guide shows you exactly how to quickly reconnect your calendar and get everything working perfectly again in just a few clicks.
Why Calendar Connections Sometimes Get Disconnected
Calendar disconnections happen for security reasons that are completely outside of meetergo's control. This isn't a problem with meetergo - it's just how secure calendar connections work across all apps.
- Calendar Provider Updates: Google Calendar, Outlook, and other calendar services regularly make security improvements to keep your information safe. When they do this, connections with other apps may need to be refreshed.
- Maintenance and Updates: Calendar services occasionally perform maintenance or updates that can temporarily affect connections with other apps.
- Brief Technical Issues: Temporary internet or server issues can sometimes cause disconnections.
This is completely normal and happens with all calendar apps that connect to other services - not just meetergo. When it does happen, getting reconnected takes just a few clicks and everything works perfectly again.
How to Reconnect Your Calendar
Follow these simple steps to restore your calendar connection:
- Log in to meetergo and go to your profile
- Find your disconnected calendar in the list, click the "Connect" button next to it, and follow the steps to reconnect
- After reconnecting, make sure your calendar is selected in the "Calendar Sync" dropdown menu
What to Expect
Calendar disconnections are uncommon - they typically happen only a few times per year, if at all. Most users never experience this, and when it does occur, it's fixed in under a minute. Your appointment bookings and meetergo continue working normally - only the calendar sync is temporarily affected.
- Disconnections are rare and completely normal for secure connections
- Your appointments and information remain safe and available
- Reconnecting is quick and easy
- We'll let you know if any sync issues happen
If you need any help with reconnecting, our support team is ready to assist!
FAQ
Will I lose any appointments or data?
Never. Your appointments, Meeting Types, and all other data remain completely safe in meetergo. Only the calendar sync is temporarily affected - everything else continues working normally.
How often does this happen?
Calendar disconnections are rare, typically occurring only a few times per year if at all. Most users never experience disconnections, and when they do happen, reconnecting takes less than a minute.
Will my Meeting Types stop working during a disconnection?
Your Meeting Types continue working perfectly during calendar disconnections. People can still book appointments with you - those appointments just won't appear in your external calendar until you reconnect.
How will I know if my calendar gets disconnected?
meetergo automatically notifies you via email if your calendar connection is lost. You'll also see a notification in your account dashboard, making it easy to spot and fix quickly.
Updated on: 16/08/2025
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