What to do when meeting types are paused
Your meeting types may be paused if you're using more than allowed in your current plan or if they include features not available in your plan. This article explains why this happens and how to get your scheduling back on track.
The Basic plan allows you to have one active meeting type at a time. When your trial expires or if you downgrade your plan, we'll pause your meeting types if:
You have more than one meeting type active
Your meeting type uses features not included in your plan (like group bookings)
Go to Meeting Types in your dashboard
Look for meeting types marked as "Paused"
Select one meeting type to enable
Click "Enable" (only possible if the meeting type doesn't use premium features)
Remember: In the Basic plan, you can only have one meeting type active at a time. Make sure it doesn't use premium features like group bookings.
If your chosen meeting type can't be enabled because it uses premium features, you have two options:
Edit the current meeting type to remove paid features
Create a new meeting type without paid features
The fastest way to restore all your meeting types is to upgrade your plan. This will instantly reactivate all your meeting types with their original settings.
All your meeting type settings are safely saved. Nothing is lost when meeting types are paused.
No, the Basic plan supports one active meeting type at a time. You can keep multiple meeting types saved, but only one can be active.
Features like group bookings, team scheduling, and custom branding are not available in the Basic plan. Check our pricing page for a full comparison.
No, existing bookings will remain unchanged. Only new bookings will be affected by paused meeting types.
Understanding meeting type limits
The Basic plan allows you to have one active meeting type at a time. When your trial expires or if you downgrade your plan, we'll pause your meeting types if:
You have more than one meeting type active
Your meeting type uses features not included in your plan (like group bookings)
How to reactivate your meeting types
Go to Meeting Types in your dashboard
Look for meeting types marked as "Paused"
Select one meeting type to enable
Click "Enable" (only possible if the meeting type doesn't use premium features)
Remember: In the Basic plan, you can only have one meeting type active at a time. Make sure it doesn't use premium features like group bookings.
Adjusting your meeting types
If your chosen meeting type can't be enabled because it uses premium features, you have two options:
Edit the current meeting type to remove paid features
Create a new meeting type without paid features
Upgrade to enable all meeting types
The fastest way to restore all your meeting types is to upgrade your plan. This will instantly reactivate all your meeting types with their original settings.
FAQ
What happens to my settings when meeting types are paused?
All your meeting type settings are safely saved. Nothing is lost when meeting types are paused.
Can I keep multiple meeting types with the Basic plan?
No, the Basic plan supports one active meeting type at a time. You can keep multiple meeting types saved, but only one can be active.
Which features are not available in the Basic plan?
Features like group bookings, team scheduling, and custom branding are not available in the Basic plan. Check our pricing page for a full comparison.
Will my existing bookings be affected?
No, existing bookings will remain unchanged. Only new bookings will be affected by paused meeting types.
Updated on: 25/11/2024
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