Meeting Types

Meeting Types are your personal appointment templates that streamline your scheduling process. With Meeting Types, you bundle all settings such as duration, buffer times, or the meeting channel. Additionally, you can personalize notifications, adjust the calendar invitation, and add fields to the form then reuse them for similar appointments. This saves you time and ensures consistency across your bookings.

Create a Meeting Type for each of your regular appointments and optimize your workflow! Here are commonly used Meeting Types:

Sales and Business Meetings

• Discovery calls (15-30 minutes)
• Product demos (45-60 minutes)
• Client consultations (30-60 minutes)
• Follow-up meetings (15-30 minutes)

Personal and Professional Services

• Coaching sessions (60-90 minutes)
• Strategy planning (60-120 minutes)
• Quick check-ins (15 minutes)
• Interview rounds (30-45 minutes)

Each Meeting Type can have completely different settings, so your quick check-ins can be phone calls while your strategy sessions are video meetings with longer buffer times.

Meeting Types

Through the Meeting Types, we can edit Meeting Types by clicking on them, or create a new one by clicking the "New" button or clicking the "Create" button. When creating Meeting Types, there are the following presets:

Single Host

• One-on-one: One host with one participant
• Group Meeting: One host with a group of participants. Each time slot can be booked by multiple people

Team

• Round-Robin: Rotating hosts with one participant. Appointments are distributed in order to available hosts in the queue
• Collective: Multiple hosts with one participant. All hosts must be available for an appointment (the combined availability is displayed)

The settings are the same for all Meeting Types. The difference with Co-host and Round-Robin Meeting Types is that, instead of assigning a single host, you can include multiple hosts or distribute meetings among team members.

What event is this?

In the "What event is this?" tab of the Meeting Type, you can make basic settings.

• Title: Enter a meaningful title for your Meeting Types
• Description: Add a description to explain the purpose of the Meeting Type
• Link: This is where the unique URL for your Meeting Type is generated, which you can share
• Venue: Determine where the meeting should take place. We offer a range of online meeting providers, on-site meetings, or phone calls. You can also insert your own link (choose "Custom Booking Link")

When can people book?

Here you adjust when the Meeting Type can be booked.

• Date range: Choose the period in which you can accept appointments for this Meeting Type.

• Duration: Select the duration of the Meeting Type. You can specify a fixed duration or allow a flexible length.

• Availability: Choose the availability to be applied to this Meeting Type. You can also apply availability to multiple Meeting Types. You can set up availability separately. For a Co-hosts or Round-Robin Meeting Type, you can also select here whether availability is applied to all hosts or each host's own availability.

• Buffer before the event: Specifies how much time in your calendar must remain free before a meeting. For example, if you're blocked from 12 to 1 PM and select 15 minutes here, your next available time slot is at 1:15 PM.
• Buffer after the event: Like "Buffer before", but keeps time free after meetings.

To offer "Duration" selection, you can custom the duration.

In the additional options, you'll find the following settings:

• Start time increments: Determines which time slots are displayed on your booking page, starting from the first available slot. If you choose 30 minutes, for example, the slots shown will be 12:00, 12:30, 1:00, 1:30, etc.

• Scheduling conditions: Specifies how close in the future a new booking can be made. If you specify 2 hours, for example, no free slots will be shown that are not at least 2 hours in the future.

• Limit booking frequency: Determines how often you can be booked per time interval. If you choose "1 per day", for example, a particular day can only be booked once before it's shown as unavailable.

• Time zone display: Set how time zones appear to people booking your meetings. You can show times in their local time zone, your time zone, or both. This prevents confusion and ensures everyone knows exactly when the meeting will happen.

Hosts & invitees

Configure who will host the meeting and who should automatically be included as invitees. For One-on-one and Group Meeting Types, you'll see the designated host displayed here. For Co-hosts and Round-Robin Meeting Types, the available team member queue is shown instead, allowing the system to assign the right person based on availability. Add team members as co-hosts for collaborative meetings or include assistants who need to be present. Everyone you add will receive calendar invitations and notifications according to their role.

Queue Principle

The queue rotates through each entry after every booking.

An entry in the queue can be a single user or a group of users. On the booking page, all slots are shown as available if at least one entry in the queue is available. The appointment is then distributed to the next entry in the queue. If the entry is not available for the selected time slot, it is skipped and the next entry in the queue is checked.

Learn more about Round-Robin Meeting Types here.

• Allow participants to add guests: Give participants the option to invite guests via email during the booking process.

Invitee Questions

• Show booking form at the beginning: Decide whether the booking form should be displayed at the beginning of the booking process.
• Use custom form: Use a custom form that is displayed during the booking process.

Workflows

Here you can link a workflow to the Meeting Type to automate notifications to hosts and participants. Learn more about workflows here.

Communications

Here you can easily personalize notifications and activate simple reminders or follow-ups.

Calendar invite:

Custom calendar invitation: Customize the calendar invitation that appears in the calendars of participants and hosts.

Confirmation page

• Redirect after booking: Redirect the user to an external page after booking.
• Hide action buttons: Hide buttons for rescheduling and canceling on the confirmation page.
• Add custom button to confirmation page: Configure a button that opens a specific link.

Advanced

• Group booking: Allow multiple people to book the same appointment. Specify in the slots how many people can book the same time slot.
• Email booking limit: Prevent people from booking too many appointments by setting limits. For example, allow only one consultation per week or three meetings per month per person. This keeps your calendar fair and prevents booking abuse.
• Introduction Video New: Add a personal video introduction to your booking page (only new booking page)
• Show company logo: Display your company logo instead of your photo for a more professional, branded look. Great for business accounts.
• Customize languages: Set which languages appear on your booking page and in emails. Makes scheduling accessible for international clients and multilingual teams.
• Enrich Invitee New Enrich invitee with additional information Learn more
• Customize channel selection text Adjust the text shown on your booking page when choosing a meeting channel
• Customize CSS Settings Adjust custom CSS on your booking page
• Compact booking page: Enable this option to display the booking form and time selection more compactly. On mobile devices, the booking page is automatically displayed compactly.
• Require attendees to confirm bookings Attendees must confirm bookings via email before a booking is finalized, ensuring consent and compliance with data privacy regulations.
• Require hosts to confirm bookings Hosts must approve bookings via email before they are finalized, giving them control over meeting requests.

FAQ

Can different Meeting Types have different settings?

Yes, each Meeting Type can use different customization options. Your group workshops can allow multiple people while your consultations stay one-on-one.

Will confirmation requirements reduce bookings?

Adding confirmation steps may slightly reduce bookings, but the people who do book are more likely to actually show up.

Can I change these settings later?

Absolutely. Change any setting anytime and it applies to new bookings immediately.

Does the video feature work everywhere?

Video introductions only work with meetergo's new booking page design. Switch to the new design to use this feature.

What happens when someone hits the booking limit?

The system blocks additional bookings and shows them a message explaining the limit. They'll need to wait for the time period to reset.

Updated on: 25/08/2025