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Availability

The availability settings allow you to specify when you can be booked through your booking link. This ensures that you are only booked when you actually have time. Never be booked again during a break, vacation, or outside your business hours!

Availability overview

Your availability in meetergo is a mix of your schedules, holidays, and busy times from connected calendars. You can manage everything from your Availability page.

For example, you can:

Create and apply multiple bookings: Build different bookings for different types of availability. Assign them to the Meeting Types that need them.
Observe holidays: Select holidays to automatically block time on all booking links.
Manage connected calendars: Choose which calendars meetergo checks for conflicts and where new meetings are added.

Note: You can set your time zone and location in Availability page

Best practices for users

Observe holidays: Toggle on the holidays you want to observe. meetergo will block off those days automatically
Manage calendar connections: Choose which calendars meetergo should check when looking for conflicts and where to save new meetings

Best practices for owners and admins

Connect team calendars: Every team member should connect their own calendars
Check calendar connections: View calendar status for each user on the Users page or from their individual profiles
Set Meeting Type permissions: Let others edit availability for specific Meeting Types, even if they're not the host

How to set up your availability

In your meetergo Account, go to your Availabilities.
There you will see an overview of your availabilities. We have automatically created an availability for you. This is applied by default to your Meeting Types.
Click on the default availability to edit it with immediate effect.

You can also create multiple availability rules and assign them to multiple appointment types. This allows you to easily manage your availability for different use cases. The default availability is automatically assigned to new appointment types.

Adjust regular working hours

On the left side, we adjust our regular working hours.

To adjust the time, click on the time and select the desired time. By clicking the "Copy" button (next to the +), you can copy the time to other days to save you some clicking 😉

Click the + button to split the time of a day. This allows you to block your break times, for example.

Click the toggle next to the days to completely deactivate or activate days.

Don't forget to save your changes after you're done!

Availability Rules and Exceptions

Availability Exceptions help you manage your booking times flexibly. They allow you to set both regular working hours and special exceptions.

Tip: Use exceptions for one-time events like vacation, holidays, or special working days outside your regular hours.

Managing Exceptions

In your availability exceptions overview, you'll find two views:

List View: Shows all your exceptions chronologically
Calendar View: Provides a visual overview with colored dots for available days

Click "Add Exception" to create new availability rules.

Creating New Exceptions

When creating a new exception, you can choose between:

Setting Exception Type

Blocker (red ❌): Blocks specific time periods and makes you unavailable
Available (green ✅): Makes you available during the selected time period, even outside your regular working hours

Selecting Date(s)

You can now select multiple days at once for an exception:

Click individual days in the calendar to mark them
Already selected days will be highlighted in blue
This way you can block multiple vacation days or holidays at once

Setting Time and Details

When are you available?: Set the start and end time for your exception (e.g., 08:00 - 17:00)
All Day: Enable this option if the exception should apply to the entire day
Title: Give your exception a meaningful name (e.g., "Summer Vacation" or "Extended Hours")
Notes: Add optional details or reminders

Click "Save" to create the exception. The exception becomes active immediately and you can use your booking page to make sure everything is set up correctly.

Editing Existing Exceptions

In the calendar view, you can see all your exceptions at a glance. Days with exceptions are marked by small colored dots. Click on a day to see the availability rules that affect that day and to make changes.

FAQ

Why am I available when I shouldn't be?

If you're unexpectedly available, check your availability rules and exceptions. For detailed troubleshooting, see our article on Resolving Availability Issues.

Why am I not available when I should be?

Unexpected unavailability can be due to conflicting rules or exceptions. Review your settings and refer to our guide on Fixing Unavailability Problems.

How can I specify a start date for my availability?

You can set a time span in Meeting Types Setting, or with our availability rules. This is how you create availability rules for a specific period.

Can I set different availabilities for different appointment types?

Yes, you can create multiple availability rules and assign them to specific appointment types. This allows for flexible scheduling based on the nature of the appointment.

How do I handle time zone differences?

meetergo automatically adjusts for time zones. Ensure your account's time zone is set correctly, and the system will handle conversions for your clients.

Can I set a maximum number of appointments per day?

Yes, you can limit the number of daily appointments. This feature helps prevent overbooking and manage your workload effectively.

What happens if I need to make a last-minute change to my availability?

You can always update your availability settings or add exceptions. Any changes will apply to future bookings, but won't affect existing appointments.

Updated on: 25/08/2025

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