Availability
The availability settings allow you to specify when you can be booked through your booking link. This ensures that you are only booked when you actually have time. Never be booked again during a break, vacation, or outside your business hours!
How to set up your availability
- In your meetergo Account, go to your Availabilities.
- There you will see an overview of your availabilities. We have automatically created an availability for you. This is applied by default to your appointment types.
- Click on the default availability to edit it with immediate effect.
Adjust regular working hours
On the left side, we adjust our regular working hours.
To adjust the time, click on the time and select the desired time. By clicking the "Copy" button (next to the +), you can copy the time to other days to save you some clicking 😉
Click the + button to split the time of a day. This allows you to block your break times, for example.
Click the toggle next to the days to completely deactivate or activate days.
Don't forget to save your changes after you're done!
Availability Rules and Exceptions
Availability rules help you manage your booking times flexibly. They allow you to set both regular working hours and special exceptions.
Managing Exceptions
In your availability exceptions overview, you'll find two views:
- List View: Shows all your exceptions chronologically
- Calendar View: Provides a visual overview with colored dots for available days
Click "Add Exception" to create new availability rules.
Creating New Exceptions
When creating a new exception, you can choose between:
Setting Exception Type
- Blocker (red ❌): Blocks specific time periods and makes you unavailable
- Available (green ✅): Makes you available during the selected time period, even outside your regular working hours
Selecting Date(s)
You can now select multiple days at once for an exception:
- Click individual days in the calendar to mark them
- Already selected days will be highlighted in blue
- This way you can block multiple vacation days or holidays at once
Setting Time and Details
- When are you available?: Set the start and end time for your exception (e.g., 08:00 - 17:00)
- All Day: Enable this option if the exception should apply to the entire day
- Title: Give your exception a meaningful name (e.g., "Summer Vacation" or "Extended Hours")
- Notes: Add optional details or reminders
Click "Save" to create the exception. The exception becomes active immediately and you can use your booking page to make sure everything is set up correctly.
Editing Existing Exceptions
In the calendar view, you can see all your exceptions at a glance. Days with exceptions are marked by small colored dots. Click on a day to see the availability rules that affect that day and to make changes.
Frequently Asked Questions (FAQ)
Why am I available when I shouldn't be?
If you're unexpectedly available, check your availability rules and exceptions. For detailed troubleshooting, see our article on Resolving Availability Issues.
Why am I not available when I should be?
Unexpected unavailability can be due to conflicting rules or exceptions. Review your settings and refer to our guide on Fixing Unavailability Problems.
How can I specify a start date for my availability?
You can set a time span in meeting type settings, or with our availability rules. This is how you create availability rules for a specific period.
Can I set different availabilities for different appointment types?
Yes, you can create multiple availability rules and assign them to specific appointment types. This allows for flexible scheduling based on the nature of the appointment.
How do I handle time zone differences?
meetergo automatically adjusts for time zones. Ensure your account's time zone is set correctly, and the system will handle conversions for your clients.
Can I set a maximum number of appointments per day?
Yes, you can limit the number of daily appointments. This feature helps prevent overbooking and manage your workload effectively.
What happens if I need to make a last-minute change to my availability?
You can always update your availability settings or add exceptions. Any changes will apply to future bookings, but won't affect existing appointments.
Updated on: 06/06/2025
Thank you!