Canceling a Booking as a Host

As a host, you may sometimes need to cancel a scheduled booking. This article will guide you through the simple process of canceling a booking, ensuring both you and your attendee are promptly notified.

Steps to Cancel a Booking

1. Login to your meetergo account and go to your Bookings
2. Locate the booking you wish to cancel in the list of upcoming bookings

3. Click the "..." button next to the appointment

4. Select "Cancel" from the dropdown menu

5. (Optional) Enter a reason for the cancellation
6. Confirm the cancellation

Your attendee will automatically receive a notification about the cancellation.

Additional Information

When you cancel a booking, meetergo takes care of notifying your attendee, so you don't have to worry about sending a separate message. The cancellation reason you provide (if any) will be included in this notification, helping to maintain clear communication with your attendees.

Remember, it's always best to cancel booking as soon as you know you won't be able to keep them. This courtesy gives your attendees time to adjust their schedules accordingly.

FAQ

What if an attendee wants to cancel their booking with me?

If an attendee needs to cancel their booking, they should follow a different process. Please direct them to our Attendee Cancellation Guide for instructions.

Can I undo a cancellation?

Once a booking is canceled, it cannot be reinstated. If you've canceled an appointment by mistake, you'll need to schedule a new one with your attendee.

Will canceling affect my stats?

While frequent cancellations may impact your overall scheduling efficiency, occasional cancellations are a normal part of managing appointments. Focus on providing clear communication and rescheduling when necessary to maintain positive relationships with your attendees.

Updated on: 13/08/2025