Connect Superchat with meetergo - Send Reminders & Follow-Ups through WhatsApp

With the integration of Superchat in meetergo, you can automatically send WhatsApp messages to your customers – for example, reminders or follow-ups after an appointment. In this article, we'll show you step by step how to set this up.

🔧 What you need

1. ✅ A meetergo account → Sign up now
2. ✅ A Superchat account → Superchat Website
3. ✅ A WhatsApp template in Superchat → Guide for template creation
4. ✅ Your Superchat API key → You can find it here: Superchat API Settings

🚀 How the integration works

Step 1: Get API key from Superchat

Log in to Superchat and copy your API key from the settings under "Integrations".

Step 2: Insert API key in meetergo

Log in to your meetergo account and go to Integrations. Insert your Superchat API key there and save.

Step 3: Create workflow in meetergo

Now switch to Workflows and click on "New Workflow".

Step 4: Select WhatsApp message as action

For the action, select: "Send a WhatsApp message via Superchat".

Step 5: Select WhatsApp template

Choose the template that you created earlier in Superchat.

Step 6: Connect variables (Mapping)

Now you can connect the fields from your template with the data from meetergo – e.g., name, date, time, etc.

✅ Done!

Your workflow is now active. Customers will automatically receive WhatsApp reminders or follow-ups – completely without your intervention.

🎥 Video tutorial on YouTube

👉 Watch YouTube video

Tip: Use this feature for example for:

• Appointment confirmations
• Reminder 24h before the appointment
• Follow-up after the conversation

If you have questions, our support team is always happy to help 💬

Have fun with your new WhatsApp automation! 💪

Updated on: 22/07/2025