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Information on the Authenticity of Customer Reviews


1. Verification Measures at meetergo


Automated Security Systems:


  • Reviews can only be submitted after booking/completing an appointment
  • Verification link sent per appointment via SMS/email
  • Automatic plausibility check of timestamp and appointment reference


Manual Checks:


  • Deletion of non-referenced reviews within 48 hours
  • Content validation in case of discrepancies with the service experience
  • Logging of all review access (IP, device ID, timestamp)


ProvenExpert Synchronization:


  • Import only of certified reviews with Trusted Shops verification
  • Daily validation check of review authenticity
  • Display of the ProvenExpert quality seal for synchronized reviews


2. Widget Implementation


Standard Integration:


<!-- meetergo Reviews Widget Start -->
<link rel="stylesheet" href="https://liv-showcase.s3.eu-central-1.amazonaws.com/reviews-widget.js" />

<script src="https://unpkg.com/react@18.2.0/umd/react.production.min.js" crossorigin></script>
<script src="https://unpkg.com/react-dom@18.2.0/umd/react-dom.production.min.js" crossorigin></script>

<div
id="meetergo-reviews-widget"
data-component-url="https://liv-showcase.s3.eu-central-1.amazonaws.com/meetergo-reviews-component.umd.js"
data-company-id="yourId"
data-snippet="true"
></div>

<script src="https://liv-showcase.s3.eu-central-1.amazonaws.com/reviews-widget.js"></script>
<!-- meetergo Reviews Widget End -->


API Implementation Requirement:


"Reviews are collected through meetergo, which employs the following security measures:
1. Appointment-based verification
2. Automatic plausibility filters
3. Manual spot checks
[Details](https://help.meetergo.com/en/article/information-on-the-authenticity-of-customer-reviews-18twvkx/?bust=1743590069629)"



  1. §5b (3) UWG compliance through:
  • Permanently visible ℹ️ notice in the widget.
  • Direct link to the verified information page.


  1. ProvenExpert Specification:


Synchronization with ProvenExpert is carried out in accordance with:
- Art. 6 (1) (f) GDPR (legitimate interest)
- §26 BDSG (data processing for contract purposes)
- ProvenExpert Terms of Use v. 2024-09 (§7.2a)


Updated on: 19/08/2025

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