List of Subprocessors
To support the provision of our services, meetergo GmbH ("meetergo") may engage and employ data processors ("sub-processors") with access to certain personal data. On this page, you will find important information about the identity, location, and role of each sub-processor we use.
Terms used on this page but not explicitly defined have the meanings given in our Terms of Service or the Data Processing Agreement (DPA) entered into with you, the customer. If you are a customer of meetergo and would like to receive the additional DPA, please log into your account and download the DPA from the "Settings" tab.
The information provided here is to inform you about how meetergo collaborates with third-party systems, particularly which providers we use in the provision of the meetergo service for you. This should not be interpreted as an offer of additional rights or binding agreements.
We take the protection and security of your personal data very seriously and have strict procedures in place to ensure that this information is secure and only shared when necessary.
Booking Page Third-Party Cookies: We do not allow third-party cookies to be embedded on the booking page. It is free from cookies.
Personal Information: We use Secure Socket Layer (SSL) technology when collecting, storing, and processing all data. Access to all accounts is via secure login with one-way hashing of all passwords. We do not access or share data unless we are legally required to do so or have your permission to fix system issues.
Payments: All transmitted sensitive data/credit information is transferred using Secure Socket Layer (SSL) technology and then encrypted in the database of our payment gateway provider, so that only those with special access rights to these systems can access it, and they are required to keep the information confidential. We do not store this information ourselves but rather with our payment providers who meet the highest PCI compliance standards.
meetergo also requires all third-party vendors or sub-processors we use in the provision of this service to you to comply with the requirements and obligations under GDPR as well as the requirements of the local authority (DE).
We have divided the list of processors into relevant sections so that you better understand how these services access your data.
meetergo uses the following organizations to store/host/collect personal data or provide other infrastructure that helps with the provision of the meetergo service. These are secure environments controlled by the meetergo team and protected by data processing agreements:
meetergo works with other third-party vendors to provide specific functions or features within the meetergo service. These vendors have access to relevant personal data (both identifiable and anonymous) to provide their respective functions. The use of the information is limited to the purposes listed below:
The following sub-processors are third parties with whom we offer optional integrations. Relevant customer data and personal information are shared with these services as part of the provision of the broader meetergo service. These third parties are engaged directly by you, the account holder. You can enable or disable these features in your account at any time.
meetergo also uses certain vendors to support the operation of the meetergo services (as described in the Data Processing Agreement). These vendors do not have direct access to the data you have provided to us, but we may collect personal data you have provided through these services as part of the provision of the broader meetergo service.
For example: If you ask us for support through our Facebook, Twitter, or Instagram page, we share your contact information and questions with other services we use to provide support (see above: Service-Specific Sub-processors).
As our company grows and evolves, the third parties and sub-processors we work with may change over time. We will inform the account holder of any changes by sending a notification to the registered account holder's email address and posting any changes here. Please check here to stay up to date.
Terms used on this page but not explicitly defined have the meanings given in our Terms of Service or the Data Processing Agreement (DPA) entered into with you, the customer. If you are a customer of meetergo and would like to receive the additional DPA, please log into your account and download the DPA from the "Settings" tab.
The information provided here is to inform you about how meetergo collaborates with third-party systems, particularly which providers we use in the provision of the meetergo service for you. This should not be interpreted as an offer of additional rights or binding agreements.
How do we protect your data?
We take the protection and security of your personal data very seriously and have strict procedures in place to ensure that this information is secure and only shared when necessary.
Booking Page Third-Party Cookies: We do not allow third-party cookies to be embedded on the booking page. It is free from cookies.
Personal Information: We use Secure Socket Layer (SSL) technology when collecting, storing, and processing all data. Access to all accounts is via secure login with one-way hashing of all passwords. We do not access or share data unless we are legally required to do so or have your permission to fix system issues.
Payments: All transmitted sensitive data/credit information is transferred using Secure Socket Layer (SSL) technology and then encrypted in the database of our payment gateway provider, so that only those with special access rights to these systems can access it, and they are required to keep the information confidential. We do not store this information ourselves but rather with our payment providers who meet the highest PCI compliance standards.
meetergo also requires all third-party vendors or sub-processors we use in the provision of this service to you to comply with the requirements and obligations under GDPR as well as the requirements of the local authority (DE).
Third Parties (Sub-processors)
We have divided the list of processors into relevant sections so that you better understand how these services access your data.
Infrastructure Sub-processors - Service Data Storage
meetergo uses the following organizations to store/host/collect personal data or provide other infrastructure that helps with the provision of the meetergo service. These are secure environments controlled by the meetergo team and protected by data processing agreements:
| Name of Entity | Purpose | Country of Entity |
|---|---|---|
| Amazon Europe Core S.à r.l. | Cloud Service Provider | Germany |
Service-Specific Sub-processors
meetergo works with other third-party vendors to provide specific functions or features within the meetergo service. These vendors have access to relevant personal data (both identifiable and anonymous) to provide their respective functions. The use of the information is limited to the purposes listed below:
| Name of Entity | Purpose | Country of Entity |
|---|---|---|
| Stripe Payments Europe Ltd | Cloud-based billing services | Ireland |
| Crisp IM SAS | Cloud-based customer support | France |
Additional Integrations
The following sub-processors are third parties with whom we offer optional integrations. Relevant customer data and personal information are shared with these services as part of the provision of the broader meetergo service. These third parties are engaged directly by you, the account holder. You can enable or disable these features in your account at any time.
| Name of Entity | Purpose | Country of Entity |
|---|---|---|
| HubSpot, Inc. | Cloud-based customer CRM integration | USA |
| Salesforce.com, Inc | Cloud-based customer CRM integration | USA |
| Google Inc (Google Calendar, Google Meet) | Cloud-based services | USA |
| Zoom Video Communications, Inc. | Cloud-based services | USA |
| Microsoft Corporation (Outlook Calendar, MS Teams) | Cloud-based services | USA |
| Apple, Inc (iCloud Calendar) | Cloud-based services | USA |
| Zapier, Inc. | Cloud-based services | USA |
| Twilio, Inc. | Cloud-based SMS notification services | USA |
| Slack Technologies, Inc | Cloud-based communication services | USA |
Channels for Content Delivery
meetergo also uses certain vendors to support the operation of the meetergo services (as described in the Data Processing Agreement). These vendors do not have direct access to the data you have provided to us, but we may collect personal data you have provided through these services as part of the provision of the broader meetergo service.
For example: If you ask us for support through our Facebook, Twitter, or Instagram page, we share your contact information and questions with other services we use to provide support (see above: Service-Specific Sub-processors).
| Name of Entity | Purpose | Country of Entity |
|---|---|---|
| Cloud-based Social Network | USA | |
| Cloud-based Social Network | USA | |
| Cloud-based Social Network | USA |
Changes and Updates
As our company grows and evolves, the third parties and sub-processors we work with may change over time. We will inform the account holder of any changes by sending a notification to the registered account holder's email address and posting any changes here. Please check here to stay up to date.
Updated on: 13/06/2024
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