Managing No-Shows and Improving Meeting Insights
Someone didn't show up to your meeting but didn't cancel? No problem! You can mark attendees as No-Show and get better insights into your meetings. This feature helps you track attendance patterns and optimize your scheduling strategy.
How to mark an attendee as no show
- Go to Your Booking overview
- Click the "..." button next to a recent booking
- Click "Mark as no show"
That's it! The appointment now shows as a no-show. You can easily remove the no-show status by clicking the same button if needed.
See No-Show Analytics
Want to understand your no-show patterns better? Here's how to access your no-show analytics:
- Go to Analytics
- Click "Customize"
- Ensure "Events with no shows" is active
You'll now see no-show data in your list of analytics. You can adjust the time range to view data for different periods, helping you identify trends over time.
Benefits of Tracking No-Shows
- Identify patterns: Spot days or times when no-shows are more frequent
- Improve scheduling: Use insights to optimize your availability
- Follow up effectively: Reach out to frequent no-shows to reduce future occurrences
- Enhance productivity: Better plan your time around potential no-shows
Tips to Reduce No-Shows
- Send reminders: Use our automated reminder feature to send emails or SMS before appointments
- Offer easy rescheduling: Provide a simple way for attendees to reschedule if they can't make it
- Collect confirmations: Ask attendees to confirm their attendance a day before the meeting
- Educate clients: Explain the importance of showing up or canceling in advance
By consistently marking no-shows and analyzing the data, you'll gain valuable insights that can help you streamline your scheduling process and improve overall meeting attendance. Remember, the goal is not just to track no-shows, but to use this information to enhance your business operations and client relationships.
Need more help with managing no-shows or using our analytics features? Don't hesitate to reach out to our support team. We're here to help you make the most of your scheduling experience!
FAQ
Can I remove the no-show status after marking someone?
Yes! Simply click the same "..." button next to the appointment and select the option to remove the no-show status. This gives you flexibility to correct any mistakes.
How far back can I view no-show analytics?
You can adjust the time range in your analytics dashboard to view no-show data for any period. This helps you identify long-term trends and seasonal patterns in your no-show rates.
Will marking someone as no-show affect their future bookings?
No, marking someone as no-show is purely for your analytics and record-keeping. It doesn't prevent them from booking future appointments with you through meetergo.
Can I export my no-show data?
Yes, you can export your analytics data including no-show information from the analytics dashboard. This helps you analyze trends in external tools or share insights with your team.
Updated on: 14/08/2025
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