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Managing No-Shows and Improving Meeting Insights

Someone didn't show up to your meeting but didn't cancel? No problem! You can mark attendees as No-Show and get better insights into your meetings. This feature helps you track attendance patterns and optimize your scheduling strategy.

How to mark an attendee as no show



Go to your appointments overview
Click the "..." button next to a recent appointment
Click "Mark as no show"

That's it! The appointment now shows as a no-show. You can easily remove the no-show status by clicking the same button if needed.

See No-Show Analytics



Want to understand your no-show patterns better? Here's how to access your no-show analytics:

Go to analytics
Click "Customize"
Ensure "Events with no shows" is active

You'll now see no-show data in your list of analytics. You can adjust the time range to view data for different periods, helping you identify trends over time.

Benefits of Tracking No-Shows



Identify patterns: Spot days or times when no-shows are more frequent
Improve scheduling: Use insights to optimize your availability
Follow up effectively: Reach out to frequent no-shows to reduce future occurrences
Enhance productivity: Better plan your time around potential no-shows

Tips to Reduce No-Shows



Send reminders: Use our automated reminder feature to send emails or SMS before appointments
Offer easy rescheduling: Provide a simple way for attendees to reschedule if they can't make it
Collect confirmations: Ask attendees to confirm their attendance a day before the meeting
Educate clients: Explain the importance of showing up or canceling in advance

By consistently marking no-shows and analyzing the data, you'll gain valuable insights that can help you streamline your scheduling process and improve overall meeting attendance. Remember, the goal is not just to track no-shows, but to use this information to enhance your business operations and client relationships.

Need more help with managing no-shows or using our analytics features? Don't hesitate to reach out to our support team. We're here to help you make the most of your scheduling experience!

Updated on: 15/07/2024

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