Exchange Calendar

How to connect your On-Prem Exchange calendar

Richard Gödel avatar
Written by Richard Gödel
Updated over a week ago

The connection to Exchange is secure, simple and meetergo can synchronize with your Exchange calendars within a few minutes. Connection to all common Exchange versions is possible (including Exchange 2013, 2016 and 2019).

We also support using Microsoft Teams in an Exchange hybrid environment.

Connect meetergo to Exchange

  1. Log into your meetergo account and go to the settings.

  2. Next to Exchange, click Connect.

  3. Enter your Exchange email address and the password you use to log in to Exchange. Exchange server, domain and username do not have to be entered (meetergo will try to discover and authorize your Exchange server via Autodiscover).

  4. Complete!

Not all fields are required to connect to an exchange server.

If the Exchange server cannot be discovered, the URL on which Exchange can be accessed via EWS can be specified in the "Exchange server" field (e.g. https://mail.company.de/ews/exchange.asmx). Furthermore, a different user can be specified via the domain and username fields, which is used for authorization (domain\username).

Privacy & Security

We understand the sensitive nature of your credentials that allow access to your Exchange calendar. Protecting them is our top priority. Here is how we securely enable calendar integration:

  1. Your Exchange login credentials are transmitted to our server through an encrypted SSL connection.

  2. We encrypt the credentials and store them in our isolated database, only accessible to authorized system processes.

  3. Your decrypted credentials are loaded into temporary memory only when strictly needed for accessing calendar availability to enable our scheduling features. They are never written to disk.

  4. We minimize the use of your credentials and request only the minimum scopes of calendar access required for availability checks and meeting management.

  5. We follow industry best practices around key management, access controls, auditing, and data encryption to protect your credentials.

Our platform undergoes regular security assessments to validate the effectiveness of our security controls and architecture. We take pride in securing and protecting your data with the utmost care and sensitivity.

Frequently asked questions (FAQ)

Why can't I connect my exchange calendar?

There are a few common reasons why you may be unable to connect your work calendar in Outlook:

  • Incorrect login credentials: Double check that you are using the correct email address and password for your work account.

  • Enter connection address directly: When you enter only your email and password in our form, we will try use autodiscover to connect properly. When this doesn't work it may help to enter your Exchange Server's EWS endpoint directly. You can also provide your domain\username.

  • Server issues: Your company's IT team manages the calendar servers for your work account. Sometimes connectivity problems happen if those servers are temporarily down or need maintenance. Try again later or contact IT support if the issue persists.

  • Security settings: Things like calendar permissions, sync settings, or security policies could be blocking access to the calendar servers. Your IT team can adjust these settings if needed.

  • Firewall blocking access: If you're connecting from outside the office network, a firewall could be blocking connections to the calendar servers. Your IT team can look into this if needed.

If you continue having trouble connecting after trying the steps above, contact your IT support team for help. Let them know you're unable to access your Exchange calendar from another app and they can investigate further based on how your company's servers are set up.

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