Mira Scheduling: arrange meetings by email

Mira Scheduling is meetergo's email assistant. Put it on CC and it takes over the back and forth: it reads the thread, checks your real availability, offers times, and books the meeting. When plans change it can move or cancel that meeting too.

Mira Scheduling is available from the Suite plan. It was previously called Calgent.

Turn it on

Open the app launcher in the sidebar and add Mira Scheduling, or go to Settings → Mira Scheduling settings
Switch on Turn on Mira Scheduling
Pick the settings it should book with:
- Availability: which schedule it may offer from
- Duration: standard meeting length
- Channel: video platform, phone, or a custom link
Decide whether Mira may book on its own, or should ask you first. See Ask me before booking below.
Save

Use it

CC bot@mira.meetergo.com on any email thread where you are arranging a meeting. You stay on CC for everything Mira sends, so you always see what was offered and what was booked.

That is the whole setup. There is no forwarding rule to configure and nothing for the other person to install: they just reply to the email as they normally would.

Example. A prospect writes asking for a demo. You reply and CC Mira. Mira answers with three or four real openings from your calendar. The prospect picks one. Mira books it, sends the calendar invite, and everyone gets the confirmation.

What it can do

Offer times and book

Mira reads your connected calendars and your meetergo availability, including buffers and minimum notice, then offers times that genuinely work. It books as soon as the other person confirms one.

Move and cancel

If the thread asks to reschedule, Mira offers new times and moves the booking once a new time is agreed. If it asks to cancel, Mira cancels. Both send the same calendar updates and notifications as if you had done it from the dashboard.

Mira only ever touches meetings it booked itself through this thread. It cannot reach a meeting somebody booked through your normal booking page.

Include everyone on the thread

Anyone else on the email is added as a guest on the invitation and stays on CC for Mira's replies, so a group conversation stays a group conversation.

Answer in the other person's language

Mira replies in whatever language the other person writes in.

Times always carry their timezone, so nobody has to guess which 4:00 PM you meant. By default they are quoted in your zone. When the thread makes the other person's location clear, Mira offers the same times in theirs instead. If it cannot tell, it stays with yours rather than guessing.

Book a specific kind of meeting

A plain "can we talk next week?" uses your default. When the other person asks for something specific, a demo or the 60-minute review, Mira looks up your meeting types and books that one, with its own duration and channel.

Only your own meeting types are available to it, and only the ones that are enabled and visible.

Ask me before booking

Off by default, because the point of the assistant is to remove the back and forth. Switch it on when you want Mira to negotiate but not to commit.

With it on, nothing changes for the other person: Mira still offers times and still confirms that one works. What changes is the last step. Instead of writing to your calendar, Mira tells them you confirm bookings personally, and puts the meeting in a list on your Mira Scheduling settings page.

You then Confirm booking or Decline. Confirming books it exactly as Mira would have, with the same invitation and notifications. Declining leaves the calendar untouched.

A held booking expires when its own start time passes. If you confirm after that, meetergo tells you the time has gone rather than booking a meeting in the past.

There is no approve link in the email on purpose. Mail providers open links in messages to scan them, so an approve-by-link would confirm bookings you never looked at.

What it will not do

It will not book outside your availability
It will not reply to emails that are not about scheduling
It will not change a meeting that is not part of the conversation it is on
It will not act on instructions hidden inside a forwarded message
It will not book at all while a meeting is waiting for your confirmation

Good practice

Keep your availability and buffers accurate, since that is exactly what Mira offers from. Keep your booking page link in your signature as a fallback for anything unusual. Before you rely on it, CC Mira on a thread with a colleague and watch one booking go through end to end.

Troubleshooting

Mira did not reply

Check Mira Scheduling is switched on in settings
Check bot@mira.meetergo.com was actually on To or CC, not just mentioned in the text
Check your plan still includes it

The times offered look wrong

Check which availability schedule is selected in Mira Scheduling settings
Check your calendar connections are still connected
Check buffers and minimum notice on that schedule

I have the old bot@calgent.meetergo.com address saved

It still works, so threads you started with it keep running. Use bot@mira.meetergo.com for anything new and update the contact in your address book.