Sending SMS with meetergo
You can now send SMS text messages directly from meetergo to hosts and participants to remind them of upcoming meetings or send follow-up messages after an appointment.
If you have your own Infobip account, you can send reminders as RCS messages with automatic SMS fallback instead. Sending then runs on your Infobip contract and uses no meetergo SMS credits. See Connect Infobip with meetergo.
Configuring SMS Reminders
You can configure SMS reminders in the appointment type settings. Additionally, new host and participant SMS actions are available in the workflow editor. Enable SMS notifications and set the most suitable content and timing for your needs.
SMS Limits per Plan
Each meetergo plan has SMS limits:
- Free: 0 messages/month
- Light: 0 messages/month
- Suite: 8 messages/month
- Premium: 20 messages/month
Enterprise allowances depend on your individual contract. Check your contract or contact support for details.
An SMS uses one credit per segment. GSM-7 allows up to 160 characters in one segment, or 153 per segment for longer messages. Unicode, including emoji, reduces this to 70 code units or 67 per segment. The overview shows estimated and confirmed segment counts. See SMS Credits for details.
Additional messages
If you reach your SMS limit, you can purchase additional SMS credits directly in Settings → Billing. Additional SMS credits expire after 6 months.
Custom Sender and Bulk rates
Are you looking for enterprise SMS features such as custom caller ID, bulk sending rates and more? Please contact our support for a custom quote.
Supported Countries
SMS can only be sent to specific countries, including:
North America
- Bahamas (+1242)
- Canada (+ 1)
- Costa Rica (+506)
- Mexico (+52)
- Puerto Rico (+1787)
- United States (+ 1)
Asia
- China (+86)
- Hong Kong (+852)
- India (+91)
- Japan (+81)
- Korea, Dem People's Rep (+850)
- Korea, Republic of (+82)
- Laos PDR (+856)
- Macau (+853)
- Malaysia (+60)
- Singapore (+65)
- Taiwan (+886)
- Thailand (+66)
- Turkey (+90)
Europe
- Albania (+355)
- Austria (+43)
- Bosnia and Herzegovina (+387)
- Canary Islands (+3491)
- Croatia (+385)
- Cyprus (+357)
- Czech Republic (+420)
- Denmark (+45)
- Estonia (+372)
- Faroe Islands (+298)
- Finland/Aland Islands (+358)
- France (+33)
- Germany (+49)
- Greece (+30)
- Guernsey/Jersey (+44)
- Hungary (+36)
- Iceland (+354)
- Ireland (+353)
- Isle of Man (+44)
- Italy (+39)
- Latvia (+371)
- Liechtenstein (+423)
- Lithuania (+370)
- Luxembourg (+352)
- Malta (+356)
- Moldova (+373)
- Netherlands (+31)
- Norway (+47)
- Poland (+48)
- Portugal (+351)
- Republic of North Macedonia (+389)
- Romania (+40)
- Serbia (+381)
- Slovakia (+421)
- Spain (+34)
- Sweden (+46)
- Switzerland (+41)
- Turkish Republic of Northern Cyprus (+90)
- United Kingdom (+44)
- Vatican City (+379)
South America
- Argentina (+54)
- Bolivia (+591)
- Brazil (+55)
- Chile (+56)
- Colombia (+57)
- Ecuador (+593)
- Falkland Islands (+500)
- French Guiana (+594)
- Paraguay (+595)
- Peru (+51)
- Uruguay (+598)
- Venezuela (+58)
Africa
- Botswana (+267)
- Namibia (+264)
- Seychelles (+248)
- South Africa (+27)
Oceania
- Australia/Cocos/Christmas Island (+61)
- New Zealand (+64)
- Solomon Islands (+677)
Sending SMS to other countries is currently not supported. We restrict sending to specific countries due to the prohibitively high costs of sending to other countries.
Failed SMS Delivery
If a message cannot be sent for any reason, an email will be sent to the same recipient instead.
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