Connecting Outlook Calendar
Connect Outlook or Microsoft 365, choose which calendars are checked for conflicts, and decide which statuses (Busy, Tentative, Out of Office, Working Elsewhere) make you unavailable.
When you connect your Outlook calendar to meetergo, you'll never worry about double-booking again. Outlook's built-in calendar works seamlessly with meetergo to automatically block times when you're unavailable. Setting up this connection is quick and straightforward - just a few clicks and you're protected from scheduling conflicts. This article walks you through connecting Outlook if you want automatic conflict prevention.
Trying to connect a Microsoft 365 meeting room? A room mailbox can't sign in, so this flow won't work for it. See Using a Microsoft 365 Room as a Resource to add it without the room logging in.
How to Quickly Connect meetergo with Outlook
- Log into meetergo and go to your Profile settings
- Look for Microsoft Outlook Calendar and click "Connect". Then choose "Add Connection"
- Enter your Microsoft account email and password
- Review the permissions meetergo is requesting and click "Accept" to authorize the connection
- Now your **Microsoft Outlook Calendar **is connected with meetergo
Make sure you are logged into your Microsoft account. Otherwise, you won't be able to establish a connection between meetergo and Outlook.
Which Outlook statuses block your availability
By default meetergo treats more than just "Busy" as a conflict. Open Integrations & Apps → the gear icon next to the Outlook connection → Consider me unavailable if outlook.com displays me as:
| Status | Default | Note |
|---|---|---|
| Busy | On | Always on and cannot be switched off. |
| Tentative | On | Switch it off if you accept invitations tentatively and still want to be bookable. |
| Away / Out of Office | On | Switch it off only if your out-of-office entries are informational. |
| Working Elsewhere | On | Often used for home-office days, which usually should stay bookable. |
| Unknown | Off | Events Microsoft reports without a status. |
Events set to Free never block, whatever you choose here.
This list is per connection. If you connected two Microsoft accounts, set it on both. Google, Apple and CalDAV connections do not have this list — see Why are events in my calendar not blocking my availability? for the rule that applies to each provider.
Below the status list, Main Calendar decides where meetergo writes new bookings, and Enabled Calendars decides which Outlook calendars are read for conflicts. An event in a calendar that is not ticked there never blocks your booking page.
CRM Email Sync
From Suite, you can pull your Outlook email conversations into the CRM so the full email history with a contact is visible inside meetergo. Turning it on asks for one additional, read-only Mail.Read scope on top of the calendar permissions, so meetergo can never send, change or delete your mail.
How to enable it and what gets imported is described in CRM Email Sync.
Permissions (for Developers/IT Admins)
The Microsoft Graph permissions meetergo requests, and why each one is needed, are listed in Outlook Admin Consent for Organizations. That article also covers what to do if your Microsoft organization requires admin approval before team members can connect.
Your Data is Secure
meetergo places great importance on data privacy. Your data is transmitted securely. We do not store any data from your calendar and cannot access data from other calendars.
Disconnecting meetergo from Outlook
Not what you expected? It's easy to unlink meetergo from Outlook.
- Log into meetergo and go to your Profile Settings
- Click on the gear icon next to the Outlook calendar
- Select trash icon on the right side to disconnect meetergo from Outlook
t's it, you're done.
FAQ
Does this work with all types of Outlook accounts?
Yes, the integration works with Outlook.com, Office 365, Microsoft 365, and Exchange Online accounts. Both personal and business Microsoft accounts are supported.
Will meetergo change my existing Outlook appointments?
No, meetergo only reads your calendar to prevent conflicts. Your existing Outlook appointments remain completely unchanged. New meetergo bookings can be added to Outlook if you choose that option.
What if I use Outlook on my phone?
The integration works with your Microsoft account, not the specific Outlook app. Once connected, it works whether you access Outlook through the web, desktop app, mobile app, or any other method.
Can I disconnect Outlook later?
Absolutely. You can disconnect your Outlook calendar from meetergo settings anytime, or revoke access through your Microsoft account security settings.
How quickly do calendar changes sync?
Changes sync in real-time. New appointments in Outlook immediately block those times in meetergo, and new meetergo bookings appear in Outlook within seconds.
What permissions does meetergo need?
Calendar, Teams meeting and basic profile permissions, listed in full under Required permissions. The read-only Mail.Read scope is added only if you enable CRM Email Sync yourself.
Does this work with shared Outlook calendars?
Yes, if you have access to shared calendars in Outlook, you can choose to include them in conflict checking. This is perfect for teams who need to avoid booking over shared meeting times.
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Related articles
- Connect your calendarWhich calendars meetergo supports, how to connect them, and which direction the sync runs. Reading busy times is set per calendar and new bookings go to one calendar only, so a one way sync is possible as well as a two way sync.
- Connecting Apple iCloud CalendarConnect iCloud with an app-specific password, choose which calendars are checked for conflicts, and use Ignore all day appointments to decide whether all day events from Apple Calendar block your booking page.
- Connecting CalDav CalendarsConnect any self-hosted CalDAV calendar to meetergo by entering its server URL and login credentials in Profile Settings.
- Connecting Google CalendarConnect Google Calendar to meetergo for two-way sync and native invitations, and enable optional Gmail-based CRM email sync on Suite.