Outlook Admin Consent for Organizations

Some Microsoft organizations restrict which apps employees can connect to. If your team members see a "Need admin approval" message when trying to connect Outlook to meetergo, an IT administrator needs to grant consent first.

When is this needed?

This is required when your Microsoft Entra ID (Azure AD) tenant has "User consent to applications" set to "Do not allow user consent". In this case, only administrators can approve third-party apps like meetergo.

You'll know this is the issue if users see one of these:

A "Need admin approval" page from Microsoft during the connection flow
An "Admin approval required" error in meetergo after attempting to connect

Open the following link as a Microsoft admin (Global Administrator or Application Administrator):

https://login.microsoftonline.com/common/adminconsent?client_id=ca903c3f-d495-4e82-9296-78fa315043b0&redirect_uri=https://my.meetergo.com/admin-consent-success

Sign in with your admin account
Review the permissions and click "Accept"
You'll be redirected to a confirmation page

After this, all users in your organization can connect their Outlook calendars to meetergo without further approval.

Option 2: Via Azure Portal

Go to Microsoft Entra ID (Azure AD) → Enterprise Applications
Search for meetergo
Go to Permissions
Click "Grant admin consent for [Your Organization]"
Review and accept the permissions

Required permissions

meetergo requests the following Microsoft Graph permissions:

Permission	Why it's needed
`Calendars.ReadWrite`	Read calendar availability and create/modify events for calendar sync
`OnlineMeetings.ReadWrite`	Create Microsoft Teams meeting links for bookings
`User.Read`	Read basic user profile information (name, email)
`offline_access`	Keep the calendar connection active without requiring users to re-authenticate
`Mail.Read` (optional)	Read-only access to mail, requested only when a user enables CRM Email Sync to pull their Outlook conversations into the meetergo CRM

Apart from the optional Mail.Read scope, meetergo does not access emails, contacts, files, or any other Microsoft data. Mail.Read is read-only, so meetergo can never send, change or delete mail, and it is never requested for a plain calendar connection.

Troubleshooting

Make sure you granted consent as a Global Administrator or Application Administrator. Other admin roles may not have permission to grant tenant-wide consent.

The meetergo app registration may need to be updated. Please contact meetergo support and we'll resolve this quickly.

Yes. Go to Entra ID → Enterprise Applications → meetergo → Permissions and remove the granted permissions. Note that this will disconnect all existing Outlook connections for users in your organization.

Does this affect personal Microsoft accounts?

No. Admin consent only applies to organizational (work/school) accounts managed through Microsoft Entra ID. Personal Microsoft accounts (outlook.com, hotmail.com) handle consent individually.

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