Location Finder for Multiple Branches

With more than a handful of branches, one routing rule per postcode gets unmanageable fast. A location finder replaces that work. Customers choose what they need, find the nearest branch on a map and book a time there, all on one page.

How it fits together

• Location: a branch with its address, map pin, phone, email, opening hours and photo.
• Category (optional): the first question customers answer, for example their vehicle. Each category has an icon.
• Service: what customers book, for example "Main inspection", with a duration and a description.
• Team: the people, or bookable resources, that take bookings at a location.
• Location finder: the public page that brings it all together.

Set it up

1. Go to Settings → Locations and add your branches on the Locations tab. Confirm each map pin and activate the location.
2. On each location, under Booking & teams, choose the team that serves it.
3. Open the Services tab. Add categories if customers should choose one first, then add your services.
4. In the grid, tick every service each location offers. A tick makes the service bookable there right away. meetergo creates the booking page in the location's team for you.
5. Open the Finder tab, add a finder, and keep Include all services automatically on. Click Publish.

What customers see

1. They pick a category, then a service. The map already shows every branch that offers it.
2. They enter a postcode or town, or use their location. Branches appear nearest first, numbered on the map, and they can narrow the radius.
3. Each branch shows its address, opening hours, phone and email to tap, a route link, and any notice you set, for example a changed entrance.
4. They choose a branch and book a time and their details on the same page.

The chosen branch's address goes into the booking, the confirmation and the calendar invitation.

Book several services in one appointment

Turn on Several services per appointment in the finder's settings and publish it. Customers can then tick several services, for example a modification inspection and a light test.

• The appointment lasts as long as all chosen services together.
• Only branches that offer every chosen service appear.
• Services no branch offers together are greyed out.
• The booking, confirmation and calendar invitation list every service.

Paid services are booked one at a time.

Keep it up to date

Changes to locations, services or ticks go live when you publish the finder again. The finder page shows when there is something to publish.

Turn it off

Click Archive on the finder. Its link stops working right away. Restore brings it back; publish again afterwards.

Troubleshooting

A branch does not appear

• Is the location active with a confirmed map pin?
• Is the service ticked for that location on the Services tab?
• Did you publish the finder after the change?
• Is the branch within the finder's maximum distance?

A tick does not stay set

The location needs a team first. Choose one under Booking & teams, or with Assign team in the grid.

Related articles

• Postcode routing with routing forms, for rule-based routing across a few areas
• Getting started with routing forms & funnels