Why Are New Appointments Not Appearing in My Calendar?
If you've noticed that your new meetergo appointments aren't showing up in your calendar, you're in the right place. This article will help you troubleshoot calendar sync issues and ensure your appointments appear where you need them.
1 / 4Calendar Sync controls which external calendar receives new meetergo bookings.
Check calendar sync
Find Calendar Sync
Calendar Sync controls which external calendar receives new meetergo bookings.
Open the calendar selector
Open the selector to see which connected calendar accounts are available for new booking events.
Confirm a calendar is available
If the list is empty or the wrong account is selected, new appointments may not be written to the calendar you expect.
Check the calendar connection
Find the connected calendar
The integrations list shows whether the calendar account is connected or needs to be reconnected.
Common Calendar Sync Issues
Sometimes calendar sync can be delayed due to various factors:
- Internet connectivity issues can cause syncing delays
- Some calendar services may take up to 15 minutes to display new appointments
- Browser cache issues may prevent you from seeing the most updated information
If you've verified all settings are correct, try refreshing your calendar or waiting a few minutes before checking again.
FAQ
Why are my old appointments not showing in my calendar?
meetergo's calendar sync only works for new appointments created after you've selected a calendar for synchronization. Existing appointments will not be retroactively added to your calendar. In a future update, meetergo will sync all appointments, including existing ones.
Which calendar services can I connect to meetergo?
For information about supported calendar services and how to connect them, please check our help center.
Can I sync appointments to multiple calendars?
Currently, meetergo only supports syncing to one calendar at a time. To change which calendar receives your appointments, simply select a different calendar from the dropdown menu in your profile.
Why did my calendar sync suddenly stop working?
Calendar syncing may stop if
- Your calendar service connection expired or was revoked
- You changed your calendar service password
meetergo will send you a notification whenever your calendar connection is lost, so you'll know immediately if there's an issue that needs fixing.
If sync suddenly stops working, try reconnecting your calendar service in your profile settings.
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