Why Are New Appointments Not Appearing in My Calendar?

If you've noticed that your new meetergo appointments aren't showing up in your calendar, you're in the right place. This article will help you troubleshoot calendar sync issues and ensure your appointments appear where you need them.

Checking Your Calendar Sync Settings

To fix calendar sync issues, you need to verify that you've selected the correct calendar for synchronization:

1. Log in to your meetergo account
2. Click on your user image in the top right corner of the screen
3. Select "Profile" from the dropdown menu (or go directly to Profile)
4. Look for the "Calendar Sync" section on the right side
5. Check the dropdown menu to ensure the correct calendar is selected

If you've correctly selected a calendar but your appointments still aren't appearing, make sure your calendar is properly connected to meetergo.

Verifying Calendar Connection

If your calendar doesn't appear in the dropdown menu or you're having persistent issues, you may need to reconnect your calendar:

1. Go to your Profile page
2. Check if your calendar appears in the "Connected Calendars" section
3. If not, you'll need to connect your calendar service

| Note: You must have a calendar successfully connected before you can select it for appointment syncing.

Common Calendar Sync Issues

Sometimes calendar sync can be delayed due to various factors:

• Internet connectivity issues can cause syncing delays
• Some calendar services may take up to 15 minutes to display new appointments
• Browser cache issues may prevent you from seeing the most updated information

If you've verified all settings are correct, try refreshing your calendar or waiting a few minutes before checking again.

FAQ

Why are my old appointments not showing in my calendar?

meetergo's calendar sync only works for new appointments created after you've selected a calendar for synchronization. Existing appointments will not be retroactively added to your calendar. In a future update, meetergo will sync all appointments, including existing ones.

Which calendar services can I connect to meetergo?

For information about supported calendar services and how to connect them, please check our help center.

Can I sync appointments to multiple calendars?

Currently, meetergo only supports syncing to one calendar at a time. To change which calendar receives your appointments, simply select a different calendar from the dropdown menu in your profile.

Why did my calendar sync suddenly stop working?

Calendar syncing may stop if

• Your calendar service connection expired or was revoked
• You changed your calendar service password

meetergo will send you a notification whenever your calendar connection is lost, so you'll know immediately if there's an issue that needs fixing.

If sync suddenly stops working, try reconnecting your calendar service in your profile settings.