Create and manage Events
Publish a one-time event, sell paid tickets, share its registration page, manage capacity and a waitlist, and review or cancel registrations
Events are one-time gatherings with their own public registration page and guest list. Use them for workshops, meetups, webinars, and other occasions where people reserve a place rather than choose a time slot from your availability.
Events are separate from meeting types. Changing an Event does not change your meeting types, and an RSVP does not create a normal appointment.
Create an Event
- Open Events in the scheduling section of the dashboard.
- Click Create event.
- Enter the event title, URL slug, description, start and end, time zone, host name, and location.
- On the Tickets step, set the number of seats and the price per seat. A price of 0 keeps the event free. Turn on the waitlist if people should still be able to register after the event is full.
- Optionally choose when registration opens and closes.
- Click Save as draft, review the public page, and click Publish when it is ready.
The public page shows the event title, organizer, date, time, location, description, and one registration card.
Paid tickets
To charge for seats, set a price on the Tickets and price tab and connect a payment provider under Integrations. Stripe, PayPal and Mollie are supported; guests can pay with any provider you have connected. Paid tickets are available on the Light plan and above.
When someone registers for a paid event, their seat is held and they receive a payment link. The seat is confirmed as soon as the payment goes through, and the guest gets a confirmation with a calendar file. If the payment is not completed in time, the hold expires and the seat is released.
Every paid seat is invoiced automatically with your company's invoicing settings. Coupon codes from your coupons also work on event tickets: the guest enters the code on the payment page and pays the reduced amount, and a 100% discount skips payment entirely.
If you cancel a paid registration or the whole event, meetergo refunds the payment through the provider automatically and tells the guest by email.
While anyone is on the waitlist, the ticket price cannot be changed. Waitlisted guests are promoted at the price they were shown when they joined.
Payment on site or by invoice
If guests pay at the door or by invoice, set Payment to On site or by invoice on the Tickets and price tab. No payment provider is needed.
- Guests are registered right away. There is no payment page and no hold.
- The event page shows the price and the note "Payment is made on site or by invoice."
- In Guests, these registrations show Payment due. Click Mark paid once the money has arrived.
Cancelling a registration that was not marked paid refunds nothing. A registration marked paid is treated like any payment you recorded by hand: you refund it yourself, and meetergo reminds you by email.
Share the registration page
After publishing, copy the public link from the event editor. Only published Events have a public registration page. Return to draft closes registration without deleting the Event or its existing guest records.
Each person registers with their name and email address and accepts the registration consent text. Repeated submissions with the same email do not consume another place.
For online and hybrid Events, the page shows only "Online". Guests receive the meeting link after registering, in their confirmation email, the calendar file and their registration page.
A Registration form from the Forms app asks guests additional questions. If your form already asks for a name (first name, last name or both) and email in a Contact field, that field replaces the page's own name and email fields.
In your calendar
When you publish an Event, meetergo adds it to the connected calendar of every host who has a meetergo account. Changes to the title, time or location update the entry. Cancelling, archiving, returning to draft or removing a host takes it out again.
The entry shows as busy, so nobody can book you during the Event. It works with Google Calendar and Outlook. External speakers get no entry.
Capacity and waitlist
Confirmed registrations consume capacity. When the last place is taken:
- with the waitlist enabled, new registrations join the waitlist;
- with the waitlist disabled, the page shows that the Event is full.
If a confirmed guest is cancelled, meetergo promotes the oldest eligible waitlisted registration automatically. The dashboard shows confirmed and waitlisted totals beside the Event.
Register additional guests
For free events, you can allow people to register additional guests together:
- Open the saved event and select Registration.
- Set Additional guests per registration to a number from 1 to 10. Changes are saved immediately.
- The event page shows Add another person. Each person needs a name, a different email address, and answers to your registration questions.
Each person takes one place and receives their own confirmation and cancellation link. Cancelling only removes that person's registration. Newsletter consent is not copied to additional guests.
If there are not enough places for everyone, nobody in the submission is registered. If the event is full and the waiting list is enabled, everyone joins the waiting list. They may be offered places separately.
Select Disabled to stop accepting additional guests in one submission. Existing registrations remain. This feature is unavailable for paid events.
Cancellation by guests and right of withdrawal
Every confirmation email contains a link where guests can cancel their own registration. On the Registration tab, choose under Guest cancellation how long that is possible:
- Any time: until the event has ended. This is the default.
- Until a deadline before the start: enter the hours, for example 24. After that, the cancel button disappears and the event page states the deadline.
- Not possible: guests cannot cancel themselves. The event page says so.
Guests on the waitlist and guests who have not paid yet can always leave. You can cancel any registration yourself in Guests, whatever this setting says.
If you turn on Date-specific leisure event, the event page and the confirmation email state that there is no right of withdrawal (Section 312g (2) No. 9 BGB).
Manage guests
Open an Event and select Guests to search or filter registrations. You can also add a registration for someone and cancel a registration with a reason. Cancelling a confirmed registration releases its place.
To send one message to all confirmed and checked-in guests, click Email guests. Each guest gets their own email and replies go to you.
Cancel or archive an Event
Cancelling an Event is irreversible. Registration closes immediately, active registrations are marked cancelled, and the public page remains available with a cancellation notice. Use Archive after an Event is cancelled or finished to remove it from the normal list without deleting its history.
Guest-list CSV import, bulk messaging, and embedding are not available for Events yet.
Legal documents on your event page
The event page, payment page and registration management page show the legal notice and privacy links configured for your company.
Open an existing event and select Registration → Legal documents. Enable terms and conditions or withdrawal information, enter the public HTTP(S) link to the page or PDF and a document version, then save. Update the version whenever you change the linked content. Each document can require a separate acknowledgement before registration. Newsletter consent stays optional and independent.
Registrations store the document link, version, acknowledgement and timestamp. Changing or removing a document only affects future registrations. Remove a document by disabling it and saving. These links do not change the event's withdrawal exemption setting. Event confirmation emails are not editable through the appointment email templates.
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