Redirect After Booking

By default, attendees see a confirmation page within meetergo after booking. With the redirect feature, you can send them to any URL instead—your website, a thank-you page, an onboarding flow, or a payment page.

Use Cases

• Thank you page: Show a branded confirmation on your website
• Next steps: Direct to onboarding materials or preparation docs
• Upsell: Send to related products or services
• Survey: Collect immediate feedback
• Payment: Redirect to a payment page for paid consultations

Enable Redirect

1. Open your Meeting Type settings
2. Go to the Confirmation or After Booking section
3. Toggle Enable Redirect
4. Enter your Redirect URL
5. Save changes

Redirect URL

Enter the full URL where attendees should go:

https://yourwebsite.com/thank-you

Passing Booking Data

You can pass booking information to your redirect URL using query parameters. meetergo automatically appends these when configured:

Available Parameters

Example Redirect URL with Parameters

If your base URL is:

https://yourwebsite.com/thank-you

The attendee might be redirected to:

https://yourwebsite.com/thank-you?appointmentId=abc123&attendeeEmail=john@example.com&start=2025-01-15T10:00:00Z

Using Parameters on Your Page

On your thank-you page, read these parameters to personalize the experience:

// JavaScript example
const urlParams = new URLSearchParams(window.location.search);
const appointmentId = urlParams.get('appointmentId');
const attendeeEmail = urlParams.get('attendeeEmail');

// Use the data
document.getElementById('confirmation').textContent =
  `Thanks! Your appointment ID is ${appointmentId}`;

Best Practices

Keep It Fast

Your redirect page should load quickly. Attendees just completed an action and expect immediate feedback.

Confirm the Booking

Even on your custom page, confirm that the booking was successful. Include:

• Confirmation message
• Meeting date and time
• Next steps

Mobile-Friendly

Many bookings happen on mobile devices. Ensure your redirect page works well on all screen sizes.

Track Conversions

Use UTM parameters or your analytics tool to track bookings:

https://yourwebsite.com/thank-you?utm_source=meetergo&utm_medium=booking

Testing Redirects

Before going live:

1. Make a test booking on your meeting type
2. Verify you're redirected to the correct URL
3. Check that any passed parameters work correctly
4. Test on both desktop and mobile

Troubleshooting

Redirect Not Working

1. Verify the URL is complete (includes https://)
2. Check for typos in the URL
3. Ensure Enable Redirect is toggled on
4. Save changes and test again

Wrong Page Loading

1. Confirm the URL points to the intended page
2. Check for redirects on your server that might interfere
3. Clear browser cache and test again

Parameters Missing

1. Verify your redirect URL doesn't already have query parameters that conflict
2. Check your page's JavaScript for parameter reading errors
3. Look at the actual URL in your browser's address bar

FAQ

Can I redirect to different pages based on the meeting type?

Yes, each meeting type has its own redirect setting. Configure different URLs for different meeting types.

Does the redirect work with embedded booking pages?

Yes, the redirect works the same way whether the booking is on meetergo directly or embedded on your website.

Can I redirect to an external domain?

Yes, you can redirect to any publicly accessible URL.

What if my redirect page is down?

If your redirect URL fails, attendees may see an error. Ensure your thank-you page is reliable and has good uptime.

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