How to disable or customize email notifications for a meeting type
Turn each booking email off, keep the company standard, or write a custom version per meeting type using the Off / Standard / Custom control on the Notifications tab.
Every meeting type controls its own emails on the Notifications tab. Each message uses one simple control with three options, so you can turn an email off, keep the shared company version, or write one just for this meeting type.
1 / 4The intro explains the model: turn each message on or off and customize any active message for this meeting type.
Review message groups
Find the per-message controls
The intro explains the model: turn each message on or off and customize any active message for this meeting type.
Start with invitee emails
Emails to your invitee includes the booking confirmation, reminders, follow-ups, cancellations, and SMS-related messages.
Choose Off, Standard, or Custom
Review the booking confirmation
The booking confirmation can be sent as an editable email confirmation or as a calendar invitation through a connected calendar.
Customize a message
Use Customize to open the message editor for this meeting type. Close it without saving when you only want to review the current setup.
The three states
For every message you will see a single control:
- Off - the email is not sent for this meeting type.
- Standard - the company-wide template is sent. Editing the company standard changes it for every meeting type.
- Custom - a version specific to this meeting type is sent. Editing it only affects this meeting type.
A short line under each message always tells you exactly what will be sent, so you never have to guess.
How to change a notification
- Go to your Meeting Types
- Click on the meeting type you want to edit
- Open the Notifications tab
- For each message, choose Off, Standard, or Custom
- Choose Custom to open the editor and write your own subject and content
- In Standard, use Preview to see what is sent, or Customize to write a version for this meeting type
- Click Save to apply your changes
Messages are grouped by who receives them: emails to your invitee, emails to you and your team, and a section for less common messages. Open a group to see every message inside it.
Turning emails off
You can set any message to Off, including the booking confirmation and the cancellation notice.
In the booking confirmation, choose between Email confirmation and Calendar invitation. Switching to Calendar invitation sends the event straight to your invitee's calendar instead of a confirmation email.
Using alternative communication channels
When you turn meetergo's emails off, you can still reach attendees through other channels:
- WhatsApp via Superchat - Send confirmations, reminders, and follow-ups through WhatsApp using our Superchat integration
- Custom Workflows - Build automated, multi-step sequences on the Workflows tab. See Workflows
Even with emails off, switching your invitee to a Calendar invitation still gives them the event in their calendar.
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