How to disable email notifications for a meeting type

If you prefer to communicate with your customers through other channels like WhatsApp (e.g., via Superchat), you can disable meetergo's built-in email notifications for individual meeting types.

What notifications can be disabled?

In meetergo, you can control the following email notifications per meeting type:

• Email Reminders - Reminder emails sent before the meeting
• Email Follow-Up - Automated emails sent after the meeting is over
• SMS Reminders - Text message reminders before the meeting

Note: Confirmation emails and cancellation emails cannot be fully disabled, but you can switch to calendar invitations instead, which sends the event directly to your invitee's calendar rather than a separate email.

How to disable email notifications

1. Go to your Meeting Types
2. Click on the meeting type you want to edit
3. Navigate to the Communication tab
4. You'll see toggles for each notification type:
   • Email Reminders - Toggle off to disable reminder emails
   • Email Follow-Up - Toggle off to disable follow-up emails
   • Text Reminders - Toggle off to disable SMS reminders
5. Click Save to apply your changes

Using alternative communication channels

When you disable meetergo's email notifications, you can set up alternative communication through:

• WhatsApp via Superchat - Send booking confirmations, reminders, and follow-ups through WhatsApp using our Superchat integration
• Custom Workflows - Create automated messages through other channels using meetergo Workflows

Tip: Even if you disable email notifications, your invitees will still receive a calendar invitation (ICS file) so they can add the event to their calendar.