Engagement analytics for Spaces
See who is engaging with each portal, how warm a deal is, and which content performs across all your Spaces
Every visit to a Space is tracked down to the document page, so you can act on real engagement instead of guessing.
Per-space analytics
Open a Space and click Analytics to see:
- Summary — visits, unique viewers, total time viewed, downloads, CTA clicks, bookings made from the portal, and the average portal rating
- Live now — who is in the portal at this moment and which block they are viewing
- Viewers — every verified viewer with sessions, time spent, downloads and a lead score (hot / warm / cold) that decays as engagement goes stale. Export the list as CSV for your CRM.
- Blocks — which sections and blocks get attention, including per-page engagement for PDFs
- Reactions — page-level reactions from viewers
Lead tiers are a triage aid: hot means recent, deep, repeated engagement with intent signals like downloads and CTA clicks.
The Inbox
The Inbox in the builder collects everything visitors did that needs your attention: questions to answer, files they uploaded, action-plan steps they checked off and ratings they left. Replies on question threads can be public answers or internal notes only your team sees.
The engagement overview
Open Spaces → Engagement for the cross-portal view:
- 30-day totals: viewers, time viewed, meetings booked from portals
- Hot spaces — deals with strong recent engagement
- Gone quiet — published portals with no visit in 14 days, your follow-up list
- A sortable table of every Space with owner, heat score, viewers, time viewed, downloads, bookings, action-plan progress and last activity
Content performance
Below the engagement overview, the Content performance table shows how each library file performs across all Spaces: where it is used, viewers, time viewed, completion and downloads. Label your assets right in the table to keep the library organized.
Automatic follow-ups
Spaces can nudge automatically: viewers receive a follow-up prompt when engagement goes quiet, and you can wire engagement events into your existing meetergo workflows.
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