Block and allow apps for your organisation

For ISO 27001 or an internal policy you often need to show that your team only uses approved tools. You control this for your whole organisation under Settings → Administration → Apps (open Settings).

Block an app

1. Open Settings → Administration → Apps.
2. Under Approvals, switch the app off.
3. Confirm with Block.

From then on, for everyone in your organisation, admins included:

• The app disappears from the sidebar.
• Anyone who opens it through a link or a bookmark sees a notice instead of the app.
• Shared links stop working. For portals, your clients see a "not found" page.
• Mira, automations and the API can no longer use the app.

Right now you can block Portals. More apps will follow. Scheduling always stays available.

Allow an app again

Switch the app back on under Approvals. Everything works as before, including existing links. Everyone finds the app in its old place in their sidebar.

Approve new apps first

Under New apps, turn on Approve new apps first. Apps we launch then stay blocked until you allow them. Apps your team uses today stay available.

When someone needs a blocked app

Team members see an Ask for access button on a blocked app. All admins then get an email with a link to this page. Each person can ask at most once a day per app.

History for your audit

Under History you see every change with who made it and when: which app was blocked or allowed, and who changed the setting for new apps.

For roles and who can see what, see User roles and permissions.