Inviting someone who already has a meetergo account
What happens when you invite a colleague who already uses meetergo: they move their account into your team and keep their booking pages, bookings and login
Many colleagues already have their own meetergo account when you invite them. They do not need to delete it. The invitation lets them move their account into your team, with their booking pages, bookings and login intact.
How it works
- Open the Users page and click Add member.
- Enter the email address and send the invitation as usual.
- The result tells you the address already has an account. Your colleague gets an email and a note in their own dashboard: Join your team.
- They review what moves and what stays, then confirm. The moment they confirm, they appear in your Users list as a member.
Until they confirm, the Users page shows them as Moving account. You can copy the invitation link again or withdraw the invitation from the row menu. Nothing changes on their side until they confirm.
Only the invited person can accept. The invitation is tied to their email address and they have to be signed in with it.
What moves with them
- Their login, availability and personal settings
- Their booking pages. Links keep working, since the page address is theirs
- Their bookings, including attendees and upcoming meetings
- Their workflows and booking questions
- Their calendar and video connections
What stays behind
Their old workspace is archived. Everything that belongs to a company rather than to a person stays with it: CRM contacts and deals, lead and routing forms with their submissions, invoices, the file library, Spaces, newsletters and WhatsApp. The confirm screen names this before they decide, and offers a contact export. Support can restore an archived workspace.
When the move is not possible yet
The confirm screen says why and what to do:
| Reason | What helps |
|---|---|
| Other people are still in their workspace | They remove the other members first, or those members leave |
| Their workspace has a running subscription | They cancel it first. Billing is never transferred to your team |
| Your team cannot add another person on its plan | Upgrade your plan, then they can confirm |
| Their data is linked in a way that needs support | Contact support, we untangle it |
Seats
Joining takes a seat like any other new member: on a paid plan the seat is billed from the day they join, see Managing users and seats. On Free, a team has room for up to three people, the invited person included.
Leaving again
A moved member leaves like any other member: an admin removes them on the Users page. Their old workspace is not recreated by that. If someone moved by mistake, contact support, we can undo the move and restore the archived workspace.
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