Organization Administration

As a company admin, you control the organizational structure, permissions, and settings that affect all users. This guide covers how to manage your meetergo organization effectively.

Organization Structure

meetergo uses a hierarchical structure:

Company
├── Workspaces (optional)
│   ├── Users
│   └── Settings
├── Groups
│   ├── Users
│   └── Meeting Types
└── Users (all members)

Company Settings

Accessing Company Settings

1. Click your profile icon
2. Go to Settings → Company
3. Configure organization-wide options

General Settings

Branding

Customize your organization's appearance:

• Logo upload
• Brand colors
• Custom booking page styling
• Email template branding

See Customize Branding for details.

Permission Settings

Control what different roles can do:

Meeting Type Permissions

Who can create and edit meeting types:

Workflow Permissions

Who can create automated workflows:

Invite Permissions

Who can invite new team members:

Integration Permissions

Who can connect integrations:

Contact Visibility

Who can see contact information:

Managing Users

View All Users

1. Go to Team → Members
2. See list of all organization members
3. Filter by role, group, or status

Add New Users

1. Go to Team → Invite
2. Enter email address(es)
3. Select role and group assignments
4. Send invitation

User Management Actions

Require Invitations

Enable to control who can join:

1. Go to Settings → Company
2. Enable Require Invitation
3. New users must have a valid invite to join

Workspaces

Workspaces provide separate environments within your organization.

What Workspaces Offer

• Separate branding per workspace
• Dedicated booking pages
• Workspace-specific settings
• User assignment to workspaces

Creating a Workspace

1. Go to Settings → Workspaces
2. Click Create Workspace
3. Configure workspace settings:
   • Name and slug
   • Branding (inherits from company or custom)
   • Assigned users
4. Save the workspace

Workspace Administration

Each workspace has:

• Workspace admins (manage the workspace)
• Workspace users (regular members)

Workspace admins can:

• Manage workspace branding
• Add/remove workspace users
• Configure workspace settings

They cannot:

• Access company-wide settings
• Manage other workspaces
• Change company billing

Use Cases for Workspaces

• Departments: Sales, Support, Engineering
• Regions: US, Europe, APAC
• Brands: Multiple product lines
• Clients: White-label for different clients

Groups

Groups organize users for team scheduling features.

Creating Groups

1. Go to Team → Groups
2. Click Create Group
3. Name the group
4. Add members
5. Assign group admins

Group Settings

Group Features

• Round-robin scheduling
• Collective meetings
• Team booking pages
• Group-specific analytics

See Team Availability for scheduling details.

Company-Wide Features

Custom Domain

Use your own domain for booking pages:

1. Go to Settings → Domain
2. Add your custom domain
3. Configure DNS records
4. Verify domain ownership

SSO Configuration

Enable single sign-on:

1. Go to Settings → SSO
2. Configure your identity provider
3. Set up SAML or OIDC
4. Test authentication

See Okta SSO Configuration for setup guide.

SCIM Provisioning

Automate user management:

1. Contact support to enable SCIM
2. Configure your identity provider
3. Set up attribute mapping
4. Enable automatic provisioning

See SCIM Provisioning for details.

Audit and Compliance

Activity Logs

Track important actions:

• User logins
• Setting changes
• Booking activity
• Permission changes

Data Management

• Export company data
• User data requests
• Deletion procedures

Compliance Features

• GDPR-compliant data handling
• Data processing agreements
• Privacy settings

Best Practices

Start Simple

1. Set up basic structure first
2. Add complexity as needed
3. Don't over-engineer initially

Document Your Setup

Keep records of:

• Organizational structure
• Permission rationale
• Group purposes
• Workspace assignments

Regular Reviews

Periodically audit:

• User access and roles
• Permission settings
• Group memberships
• Inactive users

Security Hygiene

• Remove departed employees promptly
• Review admin access regularly
• Enable SSO if available
• Use principle of least privilege

Troubleshooting

User Can't Access Features

Check:

1. User's role and permissions
2. Group membership
3. Workspace assignment
4. Feature availability on plan

Settings Not Applying

Verify:

1. Changes were saved
2. You have admin rights
3. Setting isn't overridden at workspace/group level
4. Cache is cleared

Invitation Issues

If invites aren't working:

1. Check recipient's spam folder
2. Verify email address
3. Confirm invite quota isn't exceeded
4. Check if domain is restricted

FAQ

Can I have multiple company admins?

Yes, you can have multiple company admins. Be selective to maintain security.

What happens when I delete a user?

Their bookings remain (for record-keeping), but they lose access. Personal data can be purged on request.

Can users be in multiple workspaces?

Depending on your plan and configuration, users may be able to access multiple workspaces.

How do I transfer ownership?

Contact support to transfer company ownership to another admin.

Related Articles

• User Roles and Permissions
• SCIM Provisioning
• Okta SSO Configuration
• Customize Branding