Organization Administration

As a company admin, you control the organizational structure, permissions, and settings that affect all users. This guide covers how to manage your meetergo organization effectively.

Organization Structure

meetergo uses a hierarchical structure:

Company
├── Workspaces (optional)
│   ├── Users
│   └── Settings
├── Groups
│   ├── Users
│   └── Meeting Types
└── Users (all members)

Company Settings

Accessing Company Settings

1. Click your profile icon
2. Go to Settings → Company
3. Configure organization-wide options

General Settings

Branding

Customize your organization's appearance:

• Logo upload
• Brand colors
• Custom booking page styling
• Email template branding

See Customize Branding for details.

Permission Settings

Every organisation-wide rule lives on one page: Admin Center → Organization → Permissions (my.meetergo.com/admin/permissions). It controls who may create shared meeting pages, run workflows, use forms and routing, invite users, connect integrations, hand appointments over, and see other people's bookings and contacts.

Each setting, its options and its default are listed in User roles and permissions: admin rights and who can see what.

Managing Users

Everyone in your organization lives on the Users page (my.meetergo.com/admin/team), where the Role column shows whether someone is an Owner, Administrator, Employee, Partner or Resource.

Inviting and removing people, and what an extra user costs, are covered in Managing users and seats. Admin rights and handing the account over to someone else are covered in User roles and permissions: admin rights and who can see what.

New members always arrive by invitation. Joining automatically because someone has a matching email domain is switched off across meetergo, which is why the Join Organisation card on the Permissions page is marked Not available.

Workspaces

Workspaces provide separate environments within your organization.

What Workspaces Offer

• Separate branding per workspace (Suite plan and above)
• Dedicated booking pages
• Workspace-specific settings
• User assignment to workspaces

Creating a Workspace

1. Go to Settings → Workspaces
2. Click Create Workspace
3. Configure workspace settings:
   • Name and slug
   • Branding (inherits from company or custom)
   • Assigned users
4. Save the workspace

Workspace Administration

Each workspace has:

• Workspace admins (manage the workspace)
• Workspace users (regular members)

Workspace admins can:

• Manage workspace branding
• Add/remove workspace users
• Configure workspace settings

They cannot:

• Access company-wide settings
• Manage other workspaces
• Change company billing

Use Cases for Workspaces

• Departments: Sales, Support, Engineering
• Regions: US, Europe, APAC
• Brands: Multiple product lines
• Clients: White-label for different clients

Groups

Groups organize users for team scheduling features.

Creating Groups

1. Go to Team → Groups
2. Click Create Group
3. Name the group
4. Add members
5. Assign group admins

Group Settings

Group Features

• Round-robin scheduling
• Collective meetings
• Team booking pages
• Group-specific analytics

See Team Availability for scheduling details.

Company-Wide Features

Custom Domain

You can serve your booking pages from your own domain under Admin Center → Technical → Custom Domains. Verifying a domain is not enough on its own: a verified domain only serves pages once you set it as your primary domain, and one primary applies to every team and workspace in the company.

See Custom Domains: Use Your Own Domain for Booking Links for the full setup guide.

SSO Configuration

Single sign-on is part of the Enterprise plan and there is no SSO page in the dashboard, because we set up the connection to your identity provider (Okta, Microsoft Entra ID, Google Workspace, any OIDC or SAML 2.0 provider) for you.

See Single Sign-On (SSO) with Okta, Microsoft Entra ID and SAML for what to send us and how to finish the setup.

Audit and Compliance

Activity Logs

Track important actions:

• User logins
• Setting changes
• Booking activity
• Permission changes

Data Management

• Export company data
• User data requests
• Deletion procedures

Compliance Features

• GDPR-compliant data handling
• Data processing agreements
• Privacy settings

Best Practices

Start Simple

1. Set up basic structure first
2. Add complexity as needed
3. Don't over-engineer initially

Document Your Setup

Keep records of:

• Organizational structure
• Permission rationale
• Group purposes
• Workspace assignments

Regular Reviews

Periodically audit:

• User access and roles
• Permission settings
• Group memberships
• Inactive users

Security Hygiene

• Remove departed employees promptly
• Review admin access regularly
• Enable SSO if available
• Use principle of least privilege

Troubleshooting

User Can't Access Features

Check:

1. User's role and permissions
2. Group membership
3. Workspace assignment
4. Feature availability on plan

Settings Not Applying

Verify:

1. Changes were saved
2. You have admin rights
3. Setting isn't overridden at workspace/group level
4. Cache is cleared

Invitation Issues

If invites aren't working:

1. Check recipient's spam folder
2. Verify email address
3. Confirm invite quota isn't exceeded
4. Check if domain is restricted

FAQ

Can I have multiple company admins?

Yes, you can have multiple company admins. Be selective to maintain security.

What happens when I delete a user?

Their bookings remain (for record-keeping), but they lose access. Personal data can be purged on request.

Can users be in multiple workspaces?

Depending on your plan and configuration, users may be able to access multiple workspaces.

How do I transfer ownership?

You do it yourself on the Users page: as the current owner, open the ⋮ menu on an administrator's row, click Transfer ownership and confirm in the Confirm Ownership Change dialog. Nobody but the owner sees that entry, and once the transfer is done only the new owner can hand ownership back, so agree on it first. See User roles and permissions.

Related Articles

• User roles and permissions: admin rights and who can see what
• Single Sign-On (SSO) with Okta, Microsoft Entra ID and SAML
• Customize Branding