Partner Users on the Free Plan
Learn how partner access works on the meetergo free plan and what partners can do for your workspace
Partner users let you invite an external agency, consultant, or freelancer to manage your meetergo workspace — even on the free plan. Partners get admin access without counting toward your seat limit and without any extra cost.
What Is a Partner User?
A partner user is someone outside your organization who helps manage your meetergo account. Think of them as an external administrator — they can configure your meeting types, adjust settings, and keep your workspace running smoothly on your behalf.
Partners are ideal for:
- Agencies managing scheduling for multiple clients
- Virtual assistants setting up your booking pages
- Consultants helping you optimize your meeting workflows
- IT service providers administering your workspace
What Partners Can Do
Partners receive full admin access to your workspace. This includes:
- Create and edit meeting types
- Configure availability settings
- Manage integrations (calendars, video conferencing)
- Adjust company settings and branding
- Manage team members and groups
- Set up workflows and routing forms (if available on your plan)
Optional Permission: Invite Users
When inviting a partner, you can grant them the "Can invite users" permission. Partners with this permission can add new team members to your workspace on your behalf. By default, this permission is off — you choose whether each partner should have it.
You can also change this permission at any time for existing partners (see Managing Partner Permissions below).
What Partners Cannot Do
There are a few important limitations:
- Host meetings — Partners manage your workspace but cannot be booked for meetings themselves
- Access billing — Partners cannot view or change your subscription, payment methods, or invoices
- Use a seat — Partners don't count toward your user limit, so they won't affect your plan
- Invite other partners — Only workspace admins can invite new partners
- Invite users (by default) — Partners need the explicit "Can invite users" permission to add team members
On the free plan, you can invite up to 3 partner users. This limit applies across all plan tiers.
How to Invite a Partner
- Go to the Users page
- Click Add member, then select Partner
- Enter the partner's email address
- Under Permissions, check Can invite users if you want this partner to be able to add team members to your workspace
- Click Send partner invitation
The partner will receive an email with a link to accept the invitation. If they don't have a meetergo account yet, they can create one for free during the process.
You can track your partner slots at the top of the Users page. It shows how many of your available partner slots are currently used (e.g., 1/3 partners).
How Partners Access Your Workspace
Once a partner accepts your invitation, they can switch between their own meetergo account and your workspace at any time. They'll see your company in their account switcher and can manage it just like a regular admin — without needing separate login credentials.
Free Plan Features Available to Partners
Partners manage whatever features your plan includes. On the free plan (Basic), your workspace includes:
- 1 active meeting type
- 1 linked calendar per user
- Google, Microsoft 365, Outlook, and iCloud calendar sync
- Personalized booking link
- Website embedding
- Automated email notifications
- Meeting transcription (meetergo Log)
- Appointment polls
- Digital business card
- Holiday manager
- Reschedule and cancellation handling
Some advanced features like workflows, payment collection, custom forms, and SMS reminders require a paid plan. Partners can configure these features only if your workspace is on a plan that includes them.
Managing Partner Permissions
You can update a partner's permissions at any time:
- Go to the Users page
- Find the partner in the user list (they'll have a Partner badge)
- Click the menu (three dots) next to their name
- Select Manage permissions
- Toggle the permissions you want to grant or revoke
- Click Save
Currently available permissions:
| Permission | Description |
|---|---|
| Can invite users | Allows the partner to add new team members to your workspace |
If a partner needs to set up your workspace and onboard your team, grant them the "Can invite users" permission. You can revoke it later once setup is complete.
Removing a Partner
If you no longer need a partner's help:
- Go to the Users page
- Find the partner in the user list (they'll have a Partner badge)
- Click the menu (three dots) next to their name
- Select Remove
The partner will immediately lose access to your workspace. Their own meetergo account remains unaffected.
FAQ
Does inviting a partner cost anything?
No. Partner slots are free on all plans, including the free plan. Partners don't count toward your seat limit.
Can a partner manage multiple companies?
Yes. A partner can be invited to multiple meetergo workspaces and switch between them freely.
Can I upgrade my plan through a partner?
No. Partners cannot access billing settings. Only the workspace owner or a company admin can manage the subscription.
What happens if I reach the partner limit?
You'll need to remove an existing partner before inviting a new one. The default limit is 3 partner slots.
Can a partner invite team members?
Only if you grant them the "Can invite users" permission when inviting them or through the Manage permissions option. Without this permission, partners cannot add new users to your workspace.
Can a partner invite other partners?
No. Only workspace admins can invite new partner users. This restriction applies regardless of the partner's permissions.
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