Setting Up Custom Domains for Booking Pages

Custom domains let you replace the default meetergo.com URL with your own branded domain for all booking pages, forms, and business cards. Instead of meetergo.com/your-company, your customers see booking.yourdomain.com/your-company.

Prerequisites

Before setting up a custom domain, make sure you have:

• A Teams plan or higher
• Admin access to your meetergo company account
• Access to your DNS provider (e.g., Cloudflare, GoDaddy, Namecheap, Route 53)
• A subdomain you want to use (e.g., booking.yourdomain.com)

Setting Up a Custom Domain

Step 1: Add Your Domain

1. Go to Settings → Domain
2. Click Add your custom domain
3. Enter your subdomain (e.g., booking.yourdomain.com)
4. Click Add

After adding, your domain will show a Pending status while the SSL certificate is being provisioned.

Step 2: Configure DNS Records

Once your domain is added, meetergo will display two CNAME records that you need to add to your DNS provider:

To add these records:

1. Log in to your DNS provider's dashboard
2. Navigate to the DNS settings for your domain
3. Add both CNAME records exactly as shown in meetergo
4. Save the changes

Step 3: Verification

After configuring the DNS records, your domain goes through an automatic verification process:

1. Pending — SSL certificate is being provisioned and DNS records are being checked
2. Verified — SSL certificate has been validated successfully
3. Active — Your domain is fully configured and ready to use

The verification process runs automatically. You can check the current status anytime on the Domain settings page. Once active, your domain is served via a global CDN with automatic SSL — no additional configuration needed.

Managing Multiple Domains

Your company can have up to 10 custom domains. This is useful if you want different domains for different purposes:

• booking.yourdomain.com — for general scheduling
• demo.yourdomain.com — for sales demo bookings
• support.yourdomain.com — for customer support scheduling

To add more domains, repeat the setup steps above for each new domain.

Setting a Default Domain

You can designate one of your custom domains as the default domain for your company:

1. Go to Settings → Domain
2. Find the domain you want to set as default
3. Click the star icon to set it as default

The default domain is used as your company's canonical booking domain.

Using Custom Domains with Teams

Custom domains are a company-wide feature. This means:

• All teams and workspaces within your company can be accessed via any of your custom domains
• You can use different domains for different teams in your booking links — for example:
  • booking.brand-a.com/team-a/consultation
  • booking.brand-b.com/team-b/demo
• There is no restriction linking a specific domain to a specific team — all domains work with all teams

Frequently Asked Questions

Can different teams have different custom domains?

Yes! While domains are managed at the company level, you can add up to 10 custom domains and use different ones in the booking links you share for different teams. All your teams are accessible via any of your company's custom domains.

Can I use a root domain (e.g., yourdomain.com)?

No. Only subdomains are supported. Use a subdomain like booking.yourdomain.com or schedule.yourdomain.com.

How long does verification take?

Typically a few minutes to a few hours after you configure the DNS records. In rare cases, DNS propagation can take up to 48 hours. The system checks automatically — no action needed on your side.

Is SSL included?

Yes. An SSL certificate is provisioned and renewed automatically for each custom domain. Your booking pages will always be served over HTTPS.

What happens if I delete a custom domain?

If the deleted domain was set as the default, the default will be cleared. Your booking pages will continue to work on meetergo.com URLs. Any bookmarks or links using the deleted custom domain will stop working.

Can I change which domain is the default?

Yes. Go to Settings → Domain and click the star icon on the domain you want to make the new default. You can also remove the default by clicking the star icon again.