How to enable two-factor authentication (2FA) on your account

Two-factor authentication (2FA) adds a second step to your sign-in. Even if someone knows your password, they cannot get into your account without your phone or passkey.

You manage everything in one place: open Profile settings and find the Two-factor authentication card.

2FA is included in every plan, Free included, and every user can turn it on for themselves.

2FA applies to password sign-ins. If you sign in with your Google or Microsoft account, your second factor is managed by that provider, and the card will tell you so.

Set up an authenticator app

An authenticator app (for example Google Authenticator, 1Password or Microsoft Authenticator) generates a fresh 6-digit code every 30 seconds.

Open Profile settings.
In the Two-factor authentication card, click Set up authenticator app.
Scan the QR code with your authenticator app. Can't scan? Click the link below the code to reveal a key you can type in instead.
Enter the 6-digit code your app shows.
Optionally give the device a name, like "My phone", and continue.

You are done. From now on, meetergo asks for a code from your app after you enter your password.

Add a passkey

A passkey lets you confirm your sign-in with your fingerprint, your face or your device PIN instead of typing a code.

Open Profile settings.
In the Two-factor authentication card, click Add passkey.
Your browser asks where to save the passkey, for example in iCloud Keychain, Windows Hello or your password manager. Follow the prompt and confirm.

If the prompt only offers your device keychain but you would like to use a password manager like Bitwarden or 1Password, enable the passkey option in that manager's browser extension settings first.

Save your recovery codes

After you add your first 2FA method, meetergo asks you to save recovery codes. Do it right away.

Click Generate recovery codes in the highlighted box.
Copy the codes and store them somewhere safe, for example in your password manager.
Confirm that you saved them.

Each code signs you in exactly once if you ever lose your phone or passkey.

Recovery codes are not a 2FA method of their own. They back up your authenticator app or passkey, which is why there is no trash icon next to them. They last as long as you have at least one of those methods set up.

Recovery codes are your only way back in if you lose all your 2FA devices. Without them, you will need to contact support to regain access.

Need new codes? Click Regenerate in the card. This replaces all your old codes.

Signing in with 2FA

After you enter your password, meetergo asks for your second factor. If you have several methods, your passkey comes first.

Want to use a different method, for example a recovery code instead of your passkey? Look for the option to try another way on the sign-in screen and pick the method you want.

Remove a 2FA method

Open Profile settings.
Click the trash icon next to the method you want to remove.
Confirm your identity and the removal on the secure page that opens.

Removing your last 2FA method turns 2FA off completely. Your recovery codes are removed with it and your account is protected by your password alone again. Your next sign-in will not ask for a code.

Require 2FA for your whole team

Admins can make a second factor mandatory for everyone in the company.

Open Settings, go to Team and pick Permissions.
Switch on Require two-factor authentication and confirm.
Save.

Members who already use an authenticator app or a passkey notice nothing. Everyone else is signed out and asked to set up an authenticator app the next time they sign in, before they get back into meetergo. New members are asked at their first sign-in. Switching the setting off lifts the requirement; the methods people set up stay in place.

If your company signs in through your own identity provider (SSO), this switch is not available. Enforce the second factor in that provider instead.

Locked out?

Lost your phone but saved recovery codes? Sign in with your password, click Try another way and enter one of your recovery codes. Then set up a new authenticator app and generate fresh codes.
Lost everything? Contact us at support@meetergo.com and we will verify your identity and help you back in.

FAQ

Can I require 2FA for everyone in my team?

Yes. Admins switch on Require two-factor authentication under Settings, Team, Permissions. See Require 2FA for your whole team above. Companies on SSO enforce it in their identity provider instead.

Which plan do I need for 2FA?

None in particular. Authenticator apps, passkeys and recovery codes are available on every plan, including Free, at no extra cost.

No. Your sign-in never touches a meetergo password, so your second factor lives in your Google or Microsoft account. Turn 2FA on there instead. The card on your profile shows this note instead of the setup buttons.

meetergo only asks for a second factor once you have set one up. Open Profile settings: if the card says you have no second factor yet, add an authenticator app or a passkey and the prompt appears from your next sign-in.