Attaching files to email notifications

You can attach files from your meetergo file library to notification emails sent for bookings. This allows you to automatically send important documents like contracts, information sheets, or preparation materials to attendees.

Prerequisites

Before you can attach files to emails, you need:

1. Growth plan or higher: Email attachments are available on Growth plans and above
2. Files in your library: Upload files to your Files library first

Uploading files to your library

1. Go to Files in your meetergo dashboard
2. Click Upload to add new files
3. Select the files you want to upload
4. Once uploaded, files are available to attach to any meeting type

Adding attachments to email notifications

You can add file attachments to the following notification types:

• Confirmation email: Sent when a booking is created
• Reminder email: Sent before the meeting
• Follow-up email: Sent after the meeting

To add attachments:

1. Go to your Meeting Type
2. Open the Notifications tab
3. Click Personalize on the notification type you want to modify (e.g., Confirmation Email)
4. Scroll down to the Email Attachments section
5. Click Add attachment from library
6. Select the file you want to attach
7. Repeat to add more files if needed
8. Save your meeting type

Managing attachments

In the Email Attachments section, you can:

• View attached files: See the filename and size of each attachment
• Remove attachments: Click the X button next to a file to remove it
• Add multiple files: Add as many files as needed (within size limits)

Use cases

Here are some common scenarios where email attachments are helpful:

• Confirmation emails:

  • Terms and conditions
  • Meeting agenda or preparation checklist
  • Directions or parking information
  • Onboarding documents

• Reminder emails:

  • Updated meeting materials
  • Last-minute preparation tips
  • Required forms to complete

• Follow-up emails:

  • Summary documents
  • Next steps guide
  • Contracts or proposals
  • Thank you materials

FAQ

What file types can I attach?

You can attach any file type that has been uploaded to your file library, including PDF, DOC, DOCX, XLS, XLSX, images, and more.

Is there a size limit for attachments?

Individual files can be up to 5 MB. Keep total attachment size reasonable to ensure email deliverability.

Can I attach different files for different languages?

No, attachments are the same for all language versions of an email. The same files are sent regardless of the invitee's language setting.

Can I attach files that invitees uploaded during booking?

Currently, the email attachment feature only supports files from your file library. Files uploaded by invitees during booking are stored separately and can be accessed in the booking details.

Why don't I see the Email Attachments section?

The Email Attachments feature requires a Growth plan or higher. If you're on a lower plan, you'll see an upgrade prompt instead.