How to Add Reschedule and Cancel Links to WhatsApp Messages

When you send booking confirmations or reminders via WhatsApp (e.g., through Superchat), you may want to include links that allow your guests to reschedule or cancel their appointments—just like in meetergo's email notifications.

The Variables You Need

meetergo provides two dynamic variables for this purpose:

These are the same variables used in meetergo's built-in email templates.

How to Use Them in WhatsApp Templates

1. Open your messaging tool (e.g., Superchat)
2. Create or edit your WhatsApp template for booking confirmations or reminders
3. Insert the variables where you want the links to appear

Example Template

Hi {!M.Guest.Firstname},

Your appointment "{!M.Meeting.Name}" is confirmed for {!M.Meeting.Start}.

Need to make changes?
📅 Reschedule: {!M.Meeting.Reschedule}
❌ Cancel: {!M.Meeting.Cancel}

See you soon!

Creating Clickable Buttons

If your messaging platform supports buttons (like Superchat), you can use these variables as button URLs:

1. Add a button to your template
2. Set the button action to "Open URL"
3. Paste the variable ({!M.Meeting.Reschedule} or {!M.Meeting.Cancel}) as the URL

Note: The actual URLs are generated automatically for each booking. The variables are replaced with unique, secure links that only work for that specific appointment.

Where Else Can I Use These Variables?

These variables work in:

• Email templates (confirmations, reminders, follow-ups)
• SMS notifications
• WhatsApp messages via integrations
• Calendar invitations
• Any notification that supports meetergo variables

For a complete list of available variables, see Dynamic Variables Usage and Examples.