Yes / No Fields

The Yes / No field displays two large buttons — one for "Yes" and one for "No" — making it the fastest way to ask a binary question in a form. Unlike a checkbox, both options are always visible and equally prominent, which reduces hesitation and improves completion rates, especially on mobile.

Adding a Yes / No Field

1. Open your form in the Builder tab (routing form) or go to Booking form (meeting type).
2. Click + Add field and select Yes / No.
3. Enter a clear, direct question as the label — for example: "Are you currently using a scheduling tool?" or "Do you have a budget approved for this project?"
4. Mark as Required if an answer must be given before the form can be submitted.
5. Click Save.

How It Looks to Visitors

The visitor sees two large, equal-sized buttons side by side:

┌─────────────┐  ┌─────────────┐
│     Yes     │  │     No      │
└─────────────┘  └─────────────┘

Tapping or clicking one button selects it (highlighted) and deselects the other. The visitor can change their answer before submitting.

Using Yes / No as a Routing Condition

Yes/No responses are stored as Yes or No, so you can use the Equals operator in routing conditions:

This makes Yes/No the ideal field type for a gateway question at the top of a qualification form: if the answer is No, you skip the rest and route them out immediately.

Example — budget gate:

Field:    "Do you have a confirmed budget for this project?"
Routing:  Yes → Sales discovery call booking
          No  → Resources page ("Let us know when you're ready")

See Routing Conditions: Route Visitors Based on Form Answers for full details on setting up routing rules.

Yes / No vs. Other Field Types

FAQ

Can I customise the button labels (e.g., "Agreed / Declined" instead of "Yes / No")?

The buttons always display "Yes" and "No" (translated to the form's language). For custom labels, use a Radio field with two options instead.

Is a Yes/No field available in meeting type booking forms?

Yes. Yes/No fields work in both routing forms and meeting type booking forms.

Can the Yes/No answer appear in notification emails?

Yes. Use {{field_id}} in your notification template. The value will be Yes or No (in the form's language).

What happens if a visitor doesn't select an answer on a required field?

The form cannot be submitted until a Yes or No is selected. An error message prompts the visitor to answer.