Notetaker: record, transcribe and review your meetings

The notetaker is the default way to record meetings in meetergo. It joins your online meeting as a visible participant, records it, and writes the transcript and summary back into meetergo. You do not install anything.

Find your notes and upcoming meetings

Open AI Notes in the sidebar, or go directly to my.meetergo.com/notetaker.

The page has two tabs:

• Recaps opens by default. It contains completed recordings, transcripts and summaries.
• Upcoming shows meetings the notetaker can join. Use the switch on a meeting to override your normal recording setting.

The Settings button controls your default recording behaviour, meeting language and recap email. Workspace managers also set the company recording permission and participant-facing bot name there.

Which platforms it can join

The notetaker covers these four:

Everything else is left alone. Phone calls, in-person appointments and links from other video tools are shown in your list with the reason no bot will come, so you can see it in advance instead of finding out afterwards.

A meetergo Connect call is recorded by the room the moment the first person arrives, and transcribed by meetergo after the call. The switch on the meeting reads Mira records instead of Mira joins. Inside the call, the Integrations panel shows whether the recording is running and lets the host start or stop it.

Switch it on

There are three levels, and the most specific one wins.

1. Your own default. Open AI Notes, choose Settings and turn on Record my meetings. From then on a notetaker joins every meeting it can.
2. One meeting type. Open the meeting type, go to the Power-Ups tab and set recording there. This overrides your default for bookings of that type.
3. One meeting. In the Upcoming tab on the AI Notes page, switch a single meeting on or off. This overrides everything below it.

Recording is off until you turn it on. A meeting is only recorded if you asked for it.

Next to your default sits Record calendar meetings. Leave it on and the notetaker also covers meetings from your connected calendars. Switch it off to record only meetergo bookings. meetergo then stops reading your calendar for the notetaker entirely.

When a colleague with a meetergo account is invited to the same calendar meeting, only one notetaker joins the call. Both of you find the recap under Recaps afterwards.

What your attendees see

Everyone on the call sees the notetaker in the participant list, under a name your workspace chooses. In a meetergo Connect call there is no participant to see: every participant is shown a red Recording indicator instead, and has to agree to being recorded or leave. Workspace managers can change that name under AI Notes → Settings → Company rules, and it is worth setting to something your own customers will recognise.

The recording is also announced before the call happens. When a meeting will be recorded, meetergo says so:

• on the booking page, before someone books
• in the confirmation and reschedule emails
• in the calendar invitation every attendee holds
• in workflow reminder emails
• in the meeting chat, the moment recording starts

If a meeting was not booked with recording on, or comes from your own calendar, attendees get a recording notice by email as soon as the recording is planned. This email is on by default. You can switch it off in your notetaker settings. Booked meetings keep the notices above either way. For meetings from your own calendar this email is the only notice attendees get before the call, so switching it off leaves them with just the message in the meeting chat.

If you change your mind and switch recording off, those messages are corrected for every future booking underneath the setting you changed.

What language it transcribes in

By default the notetaker asks the meeting platform to caption in the language the meeting was booked in, which is the language your invitee picked on your booking page. A meeting from your own calendar has no booking page, so it uses your account language.

If your calls are always in the same language, set it once. Open AI Notes, choose Settings, find Meeting language and pick one. That choice beats the booking, so a German call booked by an English-speaking invitee is still captioned in German. Leave it on From the booking to keep the default behaviour.

The summary is written in the language of the transcript, so the two always match.

Get the recap by email

When a recording is finished you get an email with the summary and a link to the recording. It goes to you and to nobody else, and it never contains the transcript itself.

Switch it off under AI Notes → Settings with Email me the recap.

Share the recap with your attendees

Open the recording and click Share recap. The bottom of the menu is for the people who booked the meeting:

• Send to … emails them the summary and a public link to the summary and transcript. It comes from meetergo with you on reply-to.
• Copy public link switches the link on and copies it, so you can paste it anywhere.
• Stop sharing switches the link off. Every copy of it stops working at once.

Only the host of a booked meeting can share it. Meetings from your own calendar have no attendees on record, so they only have the workspace link.

Send it into a call that is already running

Record now on the Notetaker page sends the notetaker into a call right away. Paste the meeting link, and it joins within a minute or two.

Use it when:

• You accidentally refused the notetaker at the door, or nobody let it in.
• The recording came back in the wrong language. Stop it, then send it again with the right one.
• The call was never in your calendar at all.

meetergo matches the link against your own bookings and your connected calendars. If it finds the meeting, the transcript and the summary land on it like any other recording. If it finds nothing, the call is recorded on its own and shows up marked Added by link.

Meeting language in this dialog applies to this one call. Your own setting stays as it is.

Stop, pause and delete

• Pause stops capturing while the notetaker stays in the call. Nothing is recorded until you resume, and the transcript says where the gap is.
• Stop removes the notetaker from the call. Whatever it recorded up to that point is kept.
• Delete removes the recording, the transcript and the summary.

Anyone in the meeting can also stop the recording by typing /stop in the meeting chat. The notetaker confirms, leaves the call, and recording cannot be switched back on for that meeting. Whatever was recorded up to that point is kept.

How long recordings are kept

Your notes, transcript and summary are kept for as long as your workspace exists. The recording itself is deleted automatically after a while, and how long depends on your plan:

After that the recap page still opens and reads exactly as before. Only the player is gone, and it says there is no recording to play.

You find all recordings collected under Recordings, also reachable from the file library.

Your own calendar meetings

The notetaker also covers meetings that were never booked through meetergo. Connect your Google or Microsoft calendar and meetings from it appear in the upcoming list, marked as coming from your calendar, each with its own switch.

Only meetings inside a short window ahead are read, and they are removed again when you switch the notetaker off.

Turn it off for the whole workspace

Admins have one setting under Settings → AI → Notetaker that stops recording for everyone, whatever each person has set for themselves. Setting it to No one also removes notetakers that are currently in calls. It only ever takes recording away: it never starts one on anyone's behalf.

When a meeting is not recorded

The upcoming list always says why. The most common reasons:

The bot may need the host to admit it from a waiting room or approve recording and caption permissions. After a call, a recording can still be missing. Then the reason describes what happened in the meeting itself: nobody joined, the notetaker was not let in, the platform did not allow recording, or captions were unavailable so there was nothing to transcribe.

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