GDPR documents: download your DPA, privacy snippet and confidentiality agreement (NDA)
Where to find the data processing agreement (DPA), the privacy policy snippet and the § 203 StGB confidentiality agreement (NDA) for lawyers, doctors and tax advisors, how to delete booking data automatically, and why a cookie scanner finds entries on your booking page.
Everything you need for your own GDPR paperwork sits on one page: Admin Center → Privacy (my.meetergo.com/admin/privacy). The page is called Privacy & legal and holds your compliance documents, your legal links, the data retention setting and the consent options for your booking pages.
The Privacy page lives under Compliance in the Admin Center sidebar, not in the profile menu next to Account settings. If you cannot open it, you are not an admin of the account.
Download the compliance documents
Scroll to the Compliance documents section at the bottom of the page. It contains three cards:
| Card | What you get | File |
|---|---|---|
| Data processing agreement (badge: Required for GDPR) | The current standard DPA under Art. 28 GDPR between your company and meetergo GmbH. The German Version 2.2 is the controlling document | meetergo-dpa-v2.2-de.pdf |
| Privacy policy snippet (badge: Copy into your policy) | A ready-made paragraph describing how meetergo processes booking data, for your own privacy policy | meetergo-privacy.docx |
| Confidentiality agreement (badge: Optional NDA) | The confidentiality undertaking under § 203 StGB for professions bound by professional secrecy | Confidentiality-2026.pdf |
For new self-service accounts, the DPA is accepted together with the Terms and Privacy Notice during signup. For an existing company, a company admin accepts the current version once on the Privacy & legal page. meetergo records the accepted version, time and accepting account. A handwritten or electronic signature is not required.
The same immutable document stays available at the public URL meetergo DPA Version 2.2, so you can review or save a copy before or after acceptance. The German document is controlling.
The DPA does not require billing details. You can always view or download the public document. The privacy policy snippet and confidentiality agreement still require your company name, address line, postal code, city and country. If those buttons are greyed out, click Add billing details and complete the address.
The standard DPA is provided in German. The confidentiality agreement also exists in German only.
The confidentiality agreement (§ 203 StGB)
If you work under a statutory duty of confidentiality, the DPA alone is not what your professional body asks for. The third card downloads a Verschwiegenheitsverpflichtung und Belehrung that names § 203 StGB explicitly and covers:
- Doctors, dentists, veterinarians, pharmacists and other regulated health professions
- Lawyers, patent attorneys, notaries, defence counsel, auditors, sworn accountants, tax advisors and tax agents, including the officers of such firms
- Professional psychologists with a state-recognised degree
- Marriage, family, education, youth and addiction counsellors at recognised counselling centres
- Members of pregnancy conflict counselling centres under §§ 3 and 8 SchKG
- State-recognised social workers and social pedagogues
- Staff of private health, accident or life insurers and of medical, tax or legal billing agencies
It also covers the right to refuse testimony for assisting persons (§ 53a StPO) and the seizure protection under § 97 StPO, and obliges meetergo to pass the same duty on to its employees and subcontractors.
The card is labelled "Confidentiality agreement" with an "Optional NDA" badge, which is why it is easy to miss when you are searching for a confidentiality undertaking or an NDA for a law firm, tax practice or medical practice. It is the same document.
Add the snippet to your privacy policy
meetergo processes attendee data on your behalf, so your own privacy policy has to say so.
- Download Privacy policy snippet from the same section.
- Open the
.docxfile and paste the paragraph into your privacy policy, next to your other third-party disclosures.
Publish your privacy policy and imprint
At the top of the page, the Your legal documents section takes your Privacy policy URL and Imprint URL. Both are linked from your booking pages, and several other settings depend on them, so set them first.
In What attendees see on the booking page you then decide what is displayed:
- Show privacy & imprint links in the footer puts both links at the bottom of every booking page.
- Require attendees to accept the data policy adds the consent checkbox above the booking button.
- A custom legal text can be shown right above the confirm button. See How to Customize the Privacy Text on Booking Forms.
The compliance status strip at the top of the page shows at a glance which of these are set and which still say "Not set".
Data retention: what the deletion timer really deletes
The Data retention section holds one setting, Automatic deletion of appointment data after, with values from 1 hour up to 24 months, or Never.
Once you pick a duration, a job runs every night and deletes the whole booking record, not just the personal fields:
- Bookings whose end time is older than the duration are deleted, together with their attendees and scheduled reminders. They disappear from your Bookings list.
- Contacts created before the same cut-off are deleted as well. A contact that is still referenced elsewhere, for example by a review or a form submission, is kept.
- The counter runs from the meeting's end, not from the booking date.
This is a real deletion, not anonymisation. Export anything you need for accounting before you set a short duration, and pick a duration that matches your own retention obligations rather than the shortest one available.
Cookies on your booking pages
meetergo booking pages set no advertising or analytics cookies and load no third-party trackers, and nothing is passed on to third parties. This is the reason you can embed a booking page or a pop-up without a consent layer.
A consent scanner such as Cookiebot may still list an entry for cal.meetergo.com. Those are technical values needed to run the booking flow itself, for example a session identifier, or the access cookie of a password-protected form. They are anonymous, they are not evaluated, and the advertising description that scanners attach to unknown entries by default does not apply.
If your own site policy requires a banner anyway, Enable cookie banner in the What attendees see on the booking page section shows one on your booking pages. It is marked Experimental and only affects the new booking page. If you run your own consent tool through meetergo, that tool takes precedence over this banner.
What else lives on this page
| Section | Article |
|---|---|
| Right of withdrawal | Withdrawal button (§ 356a BGB) |
| Booking confirmation flow | Booking Confirmation: Why It Happens and How to Turn It Off |
| DOI audit export | Double Opt In (DOI) |
FAQ
Where do I find the DPA (AV-Vertrag)?
At my.meetergo.com/admin/privacy, section Compliance documents, card Data processing agreement. You can also open the public DPA Version 2.2 directly.
Do you provide a confidentiality agreement under § 203 StGB for my practice or law firm?
Yes. It is the Confidentiality agreement card on the same page. See the section above for the professions it covers.
The download buttons are greyed out.
The DPA is always available. If the privacy snippet or confidentiality agreement is disabled, click Add billing details, enter company name, street, postal code, city and country, then reload the page.
I am not an admin. Can I still download the DPA?
Yes. Every account member can view and download the current DPA. Only a company admin can accept it on behalf of the company.
My cookie scanner found cookies on the booking page even though you say there are none.
See Cookies on your booking pages. The entries are technical, anonymous and not used for tracking.
Which subprocessors does meetergo use?
See List of Subprocessors for the full list, including where each one is located and which transfer mechanism applies.
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