Partner program overview and application
Learn how company approval works and what approved meetergo Partners manage in the native Partner portal.
The meetergo Partner program gives agencies, consultants, and service providers one place to introduce customers and manage separate customer workspaces. An approved Partner can choose who pays meetergo for each customer, invite customer users securely, open customer workspaces for setup, and review Partner billing.
A Partner company manages customer relationships in the Partner portal. A Partner user is an external administrator inside a customer workspace. These are related, but not the same role. See Partner users on the Free plan for the customer view of Partner access.
Cello is only for the normal-user affiliate and rewards program. It is never the portal, referral record, or billing source for an approved meetergo Partner. After approval, your company uses the native Partner portal and Cello is not shown. See Affiliate rewards and the Partner program.
What an approved Partner can do
| Task | Available in the Partner portal |
|---|---|
| Create a separate customer workspace | Yes, after meetergo configures your commercial terms |
| Choose Customer pays meetergo or Partner pays meetergo for each new customer | Yes |
| Invite the first customer admin without setting their password | Yes |
| Invite more users and review pending invitations | Yes |
| Cancel a pending invitation or remove an eligible active user | Yes |
| Open a customer workspace through free Partner access | Yes |
| See the current Partner-paid seat estimate | Yes |
| Review frozen monthly statements and recorded invoice or payment details | Yes, after a billing month is frozen |
| Submit prospective customers and follow referral status | Yes |
| See the Refer commission ledger and held, available, or paid balances | Yes |
| Request a Refer payout | Not yet self-service. Contact meetergo. |
| Change who pays, hand a customer over to the customer, close, or restore | Not self-service. Contact meetergo support. |
Who can apply
The program belongs to a meetergo company workspace. You must be an admin of your own workspace to apply on behalf of the company. Regular members cannot apply.
If you are viewing a customer's workspace through Partner access, switch back to your own company before applying or opening the Partner portal.
Apply to the Partner program
- Sign in to your own meetergo workspace as an admin.
- Open Settings and select Partner program.
- Choose your Partner type, intended Refer or Resell models, and optionally add your website.
- Describe the customers you work with and your goals for the partnership.
- Select your expected referrals per month and optionally add a message.
- Read and accept the Partner Program Terms, version 2026-08-28-r3.
- Select Submit application.
Submitting an application does not approve the company automatically.
| Status | Meaning |
|---|---|
| Pending | The application is waiting for staff review. You may withdraw it to change the details. |
| Approved | Admins of the approved company may use the native Partner portal. |
| Rejected | The application was not approved. Review any message before applying again. |
| Withdrawn | An admin withdrew the application before a decision. The company may apply again. |
| Revoked | New Partner activity is blocked. Existing customer and billing obligations continue until meetergo confirms a change. |
Change a pending application
You cannot edit a submitted application in place. Withdraw it from Settings > Partner program, update the details, and submit it again.
Withdrawing only ends the current review. It does not delete your company workspace or change the normal-user affiliate program.
After approval
Approved company admins see Partner portal in the main navigation. Before creating a customer, choose one relationship for that customer:
- Refer: Customer pays meetergo
- Resell: Partner pays meetergo
You can choose a different relationship for another customer. Read Refer or Resell: choose who pays meetergo before creating the first workspace.
One shared Partner level sets both rates. Refer starts at 20% for Bronze and rises to 35% for Diamond. Resell starts at Silver with a 20% wholesale discount and rises to 35%. Your earned level uses eligible revenue paid to meetergo during the previous 12 months. A written commercial minimum level may apply.
Refer commission applies during the customer's first 12 months, with a 45-day hold and EUR 100 payout threshold. Resell uses current public monthly Light, Suite, or Premium prices and is billed automatically through Stripe. Partner benefits do not stack with Cello. See Partner levels, pricing, and commission for thresholds and exclusions.
If the portal says customer setup is not enabled, approval is active but meetergo has not finished configuring the commercial terms. You can still manage referrals. Contact support if the message remains.
Related articles
- Affiliate rewards and the Partner program
- Refer or Resell: choose who pays meetergo
- Partner pricing and commission
- Refer commission ledger and payouts
- Partner Program Terms, version 2026-08-28-r3
- Create and set up a customer workspace
- Partner access, handover, and revocation
- Troubleshoot the Partner portal
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