Meeting Types

Meeting types are your appointment templates. Each one bundles all settings — duration, channel, availability, notifications, branding — into a reusable booking page. Create one for each type of appointment you offer:

Discovery calls (15–30 min)
Product demos (45–60 min)
Coaching sessions (60–90 min)
Quick check-ins (15 min)

Each meeting type can have completely different settings, so your quick check-ins can be phone calls while your strategy sessions are video meetings with longer buffer times.

Creating a meeting type

Go to Meeting Types and click "New". You can choose from four types:

Single host

One-on-one — one host with one participant
Group meeting — one host with multiple participants per slot. Learn more about group meetings

Team

Round-Robin — rotating hosts, appointments distributed across a queue. Learn more about round-robin
Collective — multiple hosts, all must be available (combined availability is shown)

You can also start from a meeting type template to reuse settings across your organization.

The meeting type editor

When you open a meeting type, you'll see the editor with several tabs. Here's what each one does:

What event is this?

Set up the basics of your meeting type.

Title — the name shown on your booking page
Description — explain what the meeting is about
Link — the unique URL for this booking page that you share with others
Venue — where the meeting takes place: video providers (Zoom, Teams, Google Meet, meetergo Connect), phone, in-person, or a custom link

When can people book?

Controls when time slots appear on your booking page.

Duration — fixed or flexible with multiple options. How to change duration

Date range — how far into the future people can book. Learn more about limiting future bookings

Availability — which availability schedule applies. Learn more about availability

Buffers — time before/after meetings. Understanding buffers · Back-to-back meetings

To offer flexible duration selection:

In the additional options:

Start time increments — controls which time slots are shown (e.g. every 15, 30, or 60 minutes). Custom intervals

Scheduling conditions — minimum notice before a booking (e.g. at least 2 hours in advance)

Booking frequency limits — how often you can be booked per day/week/month. Limiting bookings per email

Timezone display — show times in the attendee's timezone, yours, or both. Timezone settings

Hosts & invitees

Configure who hosts the meeting and who gets invited automatically.

For one-on-one and group types, you see the assigned host. For round-robin and collective types, you manage the host queue — the system assigns the right person based on availability.

Queue principle — the queue rotates after each booking. An entry can be a single user or a group. If the next entry isn't available, it's skipped. Learn more
Allow guests — let participants invite additional people during booking

Invitee questions

Customize the booking form your attendees fill out.

Show form at the beginning — display the form before time selection
Custom form — use a fully customized form with your own fields

How to add or remove invitee questions · Customizing with data fields

Payment

Collect payments before a booking is confirmed. Supports PayPal and Stripe integration.

Workflows

Link automated workflows to your meeting type — for example, send a follow-up email 24 hours after the meeting or notify a Slack channel when someone books.

Learn more about workflows

Communications

Personalize notification emails and set up reminders or follow-ups. The "Active languages" banner shows which languages your attendees will receive notifications in.

How to disable notifications · How language settings work

Calendar invite

Customize the calendar invitation that appears in the calendars of participants and hosts — change the title, description, or add custom information.

Power-Ups

Premium features to enhance your booking page:

Introduction video — add a personal video to your booking page
Enrich invitee — automatically enrich attendee data with company and contact information
Lead capture mode — show the booking form before the calendar, so you capture lead data even if they don't complete the booking
Email quality guard — validate email addresses and block disposable emails. Learn more

Multi-Booking

Let attendees book multiple sessions at once — useful for recurring appointments like weekly coaching or therapy sessions.

Learn more about recurring meetings

Confirmation page

Configure what attendees see after booking.

Redirect after booking — send attendees to an external page. Learn more
Hide action buttons — remove reschedule/cancel buttons
Custom button — add a button with a custom link

Branding & Styling

Customize the look of your booking page with the visual branding editor — colors, layout, design templates, and custom CSS.

Learn more about branding · Advanced CSS customization

Customize how your booking link appears when shared on social media or in messaging apps — set the preview title, description, and image.

Advanced

Additional settings for fine-tuning:

Group booking — allow multiple people per time slot
Email booking limit — prevent overbooking per email address. Learn more
Email domain restrictions — limit who can book. Learn more
Language override — use different languages than your organization default. Learn more
Compact booking page — show form and time selection more compactly
Custom channel selection text — change the text shown when choosing a meeting channel
Require attendee confirmation — attendees must confirm via email before the booking is finalized
Require host confirmation — hosts must approve each booking. Learn more
Cancellation & rescheduling policies — Learn more
Custom terms and conditions — Learn more