Meeting Types

Meeting types are your appointment templates. Each one bundles all settings — duration, channel, availability, notifications, branding — into a reusable booking page. Create one for each type of appointment you offer:

Discovery calls (15–30 min)
Product demos (45–60 min)
Coaching sessions (60–90 min)
Quick check-ins (15 min)

Each meeting type can have completely different settings, so your quick check-ins can be phone calls while your strategy sessions are video meetings with longer buffer times.

Creating one takes about a minute. Create a meeting type walks through the whole dialog with screenshots. The rest of this article is a reference for everything the editor holds afterwards.

The four formats

When creating, you choose between four formats:

Single host

One-on-One — one host with one participant
Group Meeting — one host with multiple participants per slot

Team

Round-Robin — rotating hosts, appointments distributed across a queue. Learn more about round-robin
Collective — multiple hosts, all must be available (combined availability is shown)

The meeting type editor

When you open a meeting type, you'll see the editor with several tabs. Here's what each one does:

Basics

Set up the basics of your meeting type.

Title — the name shown on your booking page
Description — explain what the meeting is about
Link — the unique URL for this booking page that you share with others
Venue — where the meeting takes place: video providers (Zoom, Teams, Google Meet, meetergo Connect), phone, in-person, or a custom link. A video venue creates a new room for every booking. If you want one link that stays the same, see Start an instant video call or use your personal room link

Availability

Controls when time slots appear on your booking page.

Duration — fixed or flexible with multiple options. How to change duration
Date range — how far into the future people can book. Learn more about limiting future bookings
Availability — which availability schedule applies. Learn more about availability
Buffers — time before/after meetings. Understanding buffers · Back-to-back meetings

In the additional options:

Start time increments — controls which time slots are shown (e.g. every 15, 30, or 60 minutes). Custom intervals
Scheduling conditions — minimum notice before a booking (e.g. at least 2 hours in advance)
Booking frequency limits — how often you can be booked per day/week/month. Limiting bookings per email
Time zone display — open the booking page in the visitor's own time zone, or lock it to one zone you pick. Lock Timezone on Booking Page

Hosts & attendees

Configure who hosts the meeting and who gets invited automatically.

For one-on-one and group types, you see the assigned host. For round-robin and collective types, you manage the host queue — the system assigns the right person based on availability.

Queue principle — the queue rotates after each booking. An entry can be a single user or a group. If the next entry isn't available, it's skipped. Learn more
Allow guests — let participants invite additional people during booking

Booking form

Customize the booking form your attendees fill out.

Show form at the beginning — display the form before time selection
Custom form — use a fully customized form with your own fields

How to add or remove invitee questions · Customizing with data fields

Payment

Collect payments before a booking is confirmed. Supports PayPal and Stripe integration.

Workflows

Link automated workflows to your meeting type — for example, send a follow-up email 24 hours after the meeting or notify a Slack channel when someone books.

Learn more about workflows

Notifications

Personalize notification emails and set up reminders or follow-ups. A language picker appears above the template once more than one language is active, so you can write each email per language.

How to disable notifications · Language settings: change the language and translate forms and emails

Calendar invite

Customize the calendar invitation that appears in the calendars of participants and hosts — change the title, description, or add custom information.

Power-Ups

Premium features to enhance your booking page:

Introduction video — add a personal video to your booking page
Enrich invitee — automatically enrich attendee data with company and contact information
Lead capture mode — show the booking form before the calendar, so you capture lead data even if they don't complete the booking
Email quality guard — validate email addresses and block disposable emails. Learn more

Multi-Booking

Let attendees book multiple sessions at once — useful for recurring appointments like weekly coaching or therapy sessions. The tab is at More → Multi-Booking in the meeting type settings.

Learn more about recurring meetings · Multi-slot booking

Confirmation page

Configure what attendees see after booking, under Booking experience → Confirmation page.

Show confetti animation — turn the animation on the thank you page on or off
Hide actions buttons — remove the reschedule and cancel links
Custom action button — add a button with your own text and link
Redirect after booking — send attendees to a page of your own

More about the confirmation page and redirects

Branding & styling

Customize the look of your booking page with the visual branding editor — colors, layout, design templates, and custom CSS.

Learn more about branding · Advanced CSS customization

Customize how your booking link appears when shared on social media or in messaging apps: set the preview title, description, and image.

A custom link preview is included from Suite. On Free and Light your booking pages use an automatic preview with the meeting name.

Advanced

Additional settings for fine-tuning:

Group booking — allow multiple people per time slot
Email booking limit — prevent overbooking per email address. Learn more
Email domain restrictions — limit who can book. Learn more
Language override — use different languages than your organization default. Learn more
Compact booking page — show form and time selection more compactly
Custom channel selection text — change the text shown when choosing a meeting channel
Require attendee confirmation — attendees must confirm via email before the booking is finalized
Require host confirmation — hosts must approve each booking. Learn more
Cancellation & rescheduling policies — Learn more
Custom terms and conditions — Learn more